Jobs at Aureon

Provide frontline endpoint support: troubleshoot hardware/software, configure and deploy PCs, manage tickets and asset system, assist onboarding, document procedures, escalate issues, and support IT projects and audits.

Provide inbound telephone, email, and chat technical support for hardware and software issues. Troubleshoot mobile and wireless communications, account/billing inquiries, and escalate complex issues to second-level support. Document interactions, follow up on open tickets, and participate in training and project work to improve skills and customer satisfaction.

Provide inbound phone, email, and chat technical support for hardware, software, mobile and account issues. Log interactions in ticketing system, troubleshoot, educate customers, escalate complex issues to second-level support, follow up on open items, and participate in training and project work to improve service quality and customer satisfaction.

Provide inbound phone, email, and chat technical support for hardware, software, mobile communications and account issues. Log interactions in a ticketing system, escalate complex problems, follow up on open issues, and participate in training and project work to improve customer satisfaction.

The Sales Executive develops client presentations, secures new clients, manages existing accounts, and drives overall sales growth while providing reports to leadership.

The Sales Executive will develop client relationships, deliver presentations, manage sales contracts, and grow a pipeline of prospects, while surpassing sales quotas.

The Sales Executive will develop sales presentations, secure new clients, manage relationships, maintain sales pipelines, and meet revenue targets.

As an Account Executive, you'll manage client relationships, identify new business opportunities, achieve sales targets, and collaborate with internal teams for client satisfaction.

Responsible for managing client relationships, driving sales performance, identifying business opportunities, and collaborating with internal teams to ensure client satisfaction.

Ensure service orders are complete and service-ready before release, validate post-install delivery against design, maintain accurate records across CRM/PSA/ticketing systems, support audits, identify recurring quality issues, and recommend process improvements across Sales, Engineering, and Service teams.

Provide technical sales support for telecommunications customers: design layer 0-3 network solutions, prepare proposals and network topologies, coordinate with engineering and pricing, maintain SalesForce records, support product launches, perform GIS mapping, train and assist on provisioning/installation, and deliver technical portions of sales presentations.