Jobs at Aureon

Plan and verify network capacity for Ethernet and optical services; specify hardware/software acquisitions; produce CAD fiber documentation; support quoting, vendor interoperability, sales projects, and coordinate with network architects and partners.

Provide inbound phone, email, and chat technical support for hardware, software, mobile communications and account issues. Log interactions in a ticketing system, escalate complex problems, follow up on open issues, and participate in training and project work to improve customer satisfaction.

Provide inbound telephone, email, and chat technical support for hardware and software issues. Troubleshoot mobile and wireless communications, account/billing inquiries, and escalate complex issues to second-level support. Document interactions, follow up on open tickets, and participate in training and project work to improve skills and customer satisfaction.

Own weekly and monthly forecasts, pipeline and KPI reviews; coach and manage a mixed sales operations team; act as primary contact for Finance, Delivery, and IT; govern CRM stages and workflows; and lead capacity, quota, and territory planning across B2B, Wholesale, and ITC sales motions.

Provide frontline endpoint support: troubleshoot hardware/software, configure and deploy PCs, manage tickets and asset system, assist onboarding, document procedures, escalate issues, and support IT projects and audits.

Provide technical sales support for telecommunications customers: design layer 0-3 network solutions, prepare proposals and network topologies, coordinate with engineering and pricing, maintain SalesForce records, support product launches, perform GIS mapping, train and assist on provisioning/installation, and deliver technical portions of sales presentations.

Prepare and maintain pricing for wholesale, B2B, and ITC markets using market research and data analysis; manage ITC/third-party off-net requests and RFP follow-up; coordinate pricing tools and refresh cycles; collaborate with Technical Solutions Architects and Planning Engineers; audit circuits and LMP rate changes; maintain Aureon LIT building analysis; perform other assigned duties.

The Sales Executive develops client presentations, secures new clients, manages existing accounts, and drives overall sales growth while providing reports to leadership.

The Sales Executive will develop client relationships, deliver presentations, manage sales contracts, and grow a pipeline of prospects, while surpassing sales quotas.

The Sales Executive will develop sales presentations, secure new clients, manage relationships, maintain sales pipelines, and meet revenue targets.

As an Account Executive, you'll manage client relationships, identify new business opportunities, achieve sales targets, and collaborate with internal teams for client satisfaction.

Responsible for managing client relationships, driving sales performance, identifying business opportunities, and collaborating with internal teams to ensure client satisfaction.

Provide inbound phone, email, and chat technical support for hardware, software, mobile and account issues. Log interactions in ticketing system, troubleshoot, educate customers, escalate complex issues to second-level support, follow up on open items, and participate in training and project work to improve service quality and customer satisfaction.

The Program Manager will lead multiple cross-functional projects, ensuring alignment with goals, managing risks and resources, and driving change management while fostering collaboration and continuous improvement.

Own and drive the product roadmap for connectivity and voice services (DIA, Ethernet, SIP trunking, hosted voice). Define requirements, pricing, SKUs, and go-to-market plans. Collaborate with engineering, operations, sales, finance, and vendors to launch and optimize services, enable sales, gather market intelligence, and ensure operational viability and compliance.

The GIS Administrator manages fiber network records using GIS platforms, ensures accuracy of network maps, supports documentation, and collaborates with teams for infrastructure verification.