Teams at Attentive

Execute onboarding and recurring customer engagements for major brands using the Attentive platform. Build and optimize SMS and email campaigns, journeys, segments, reports, list-growth tools, and transactional messaging. Partner with Customer Success, Support, and Professional Services teams to meet customer marketing goals, improve engagement and retention, manage assigned accounts, translate feedback into product recommendations, and maintain accurate workflows and documentation.

Serve as the CEO’s thought partner and operational leader during Attentive’s AI-native transformation. Manage company operating rhythms, including OKRs, All Hands, and business reviews; lead strategic initiatives; translate priorities into ownership and milestones; identify and resolve cross-functional risks; prepare executive analyses and communications; and improve company operations through practical AI applications.

Own the vision, strategy, and roadmap for Attentive’s Targeting products. Lead customer-facing segmentation, audience-building, recommendation, and intelligent targeting experiences. Partner with Engineering, Design, Data Science, Platform, and Customer Success to simplify complex workflows, conduct customer research, define success metrics, run experimentation, and deliver scalable personalization capabilities. Use behavioral data, customer insights, and analytics to identify opportunities and optimize product impact.