Teams at Atento

The Training & QA Manager will develop training frameworks, conduct learning sessions, implement quality assurance procedures, monitor performance, and collaborate with teams to align programs with business goals.

As a Technical Product Specialist, you will provide in-depth troubleshooting support, manage complex client inquiries, and collaborate with teams to ensure client satisfaction.

The Quality Analyst manages quality metrics, conducts audits, develops training programs, and provides real-time support to team members while fostering continuous improvement.