Jobs at Astro (astro.com)

Lead and operate enterprise Azure and Microsoft 365 platforms, manage hybrid identity (Entra ID/AD), deliver and govern AI solutions (Azure OpenAI, Azure ML, Copilot), provide L2/3 support, secure and govern cloud resources, manage on‑prem infrastructure, and drive vendor, project, and stakeholder engagement to scale AI initiatives.

Support marketing campaign execution and reward fulfilment for AstroBiz and seasonal campaigns. Track performance and fulfilment progress, coordinate with winners, manage data and reporting, schedule fulfilment activities, assist stakeholders, and provide operational support for ad hoc marketing projects.

Develop and maintain consumer-facing web and mobile platforms (My Astro and company site), build features, work with databases, help create CI/CD pipelines, write automated tests, contribute to AI-driven projects like a centralized knowledge base, and follow AWS cost-aware practices while collaborating across teams.

The Sales Advisor will generate leads and acquire new Pay TV subscribers, manage sales activities, and ensure customer satisfaction through compliance and relationship management.

Support international news reporting by tracking global developments, verifying facts with AI and manual methods, crafting multiformat stories, collaborating on visuals and data, optimizing distribution across platforms, and engaging international audiences using analytics.

Lead end-to-end data science initiatives across pay TV, digital products, media sales, and customer lifecycle. Design, deploy, monitor ML/AI solutions (churn, propensity, personalization, recommendation, forecasting), partner with stakeholders, build data pipelines, run experiments (A/B, uplift), mentor teams, and translate analytics into measurable commercial impact.

Lead and grow multi-channel subscriber acquisition through retail, direct, corporate and commercial sales. Recruit, train and supervise direct sales agents and retailer networks. Plan and execute local sales campaigns, merchandising, promotions, and partnerships to increase market share and revenue. Provide market intelligence and foster relationships with partners and stakeholders.

Prepare and submit corporate and service tax returns, compute tax provisions and deferred tax for reporting, review agreements for tax implications, support tax audits and finalization, and liaise with tax authorities, auditors and internal finance teams.

Lead and grow Astro, Sooka, and NJOI partnership portfolio across telcos, consumer brands, banks, and platforms. Source, structure, negotiate, and close commercial deals; build pipeline and forecasts; manage contracts, partner governance, performance tracking, and renewals. Work cross-functionally to deliver deals and drive partnership-driven revenue and subscriber growth while developing a high-performance partnerships team.

Support radio content creation and scheduling, edit and produce audio, assist live broadcasts and interviews, help develop social media and marketing campaigns, monitor listener feedback and music trends, and support post-production and studio tasks.

Own A&P budget to maximize ROI; lead offline media strategy (Radio, OOH, Print) including negotiation and execution; translate research and brand health data into actionable insights; and drive cross-functional collaboration with agencies, sales, and performance teams.

Assist in proposal design, product catalog management, operational tasks, performance reporting, and creative input for affiliate marketing campaigns.

Support development of AI, automation, and digital intelligence solutions: Python scripting, data collection/preparation, testing internal tools and dashboards, OSINT/data analysis, research on LLMs and automation, and maintain documentation and code repositories for proof-of-concept projects.

Lead a team designing, delivering, and scaling AI and automation solutions across Azure and Microsoft 365. Manage hybrid identity, Azure operations, M365 administration, security/compliance, on-prem servers, vendor relations, and AI strategy (Copilot, OpenAI, Cognitive Services). Oversee governance, POCs, and enterprise adoption while providing L2/3 support and project delivery.

Drive sales and revenue by generating leads, pitching, negotiating, and closing deals. Manage client relationships, renewals, and upsells. Maintain pipeline and CRM records, produce sales forecasts and reports, and collaborate with marketing, finance, and operations to align pricing, contracts, and campaigns.

Support product development by collaborating with stakeholders to define requirements, document user stories, assist QA testing, conduct user research and Chinese market and competitor analysis to inform product decisions and improve user experience.

Monitor audio/video quality and interactive services across DTH, broadband and new media from the Master Control Room. Perform network and system monitoring, fault resolution, ticket handling and first-level recovery to maintain 99.98% on-air availability. Coordinate live event monitoring, escalate issues per SOP, and prepare shift/weekly operations reports.

Build and own end-to-end customer-facing features for web and mobile. Develop backend services and RESTful APIs in Node.js/TypeScript, responsive frontends in React/Next.js, integrate AI/LLM features, work with AWS infrastructure, ensure observability and security, contribute to CI/CD and testing, and mentor junior engineers in an Agile team.

Operate and maintain 24/7 broadcast automation and playout systems for local and regional channels; manage live event presentation, feed ingestion, troubleshooting and recovery, playlists/EPG updates, shift reporting, and liaison with studio, MCR and OB teams to ensure on-air quality and regulatory compliance.

Coordinate with internal channel business units and external content providers to schedule and process media files, subtitles, images/posters, and live feed recordings. Issue production work orders, manage delivery timelines, handle urgent requests (including weekends/public holidays), and assist senior associates in departmental tasks while maintaining attention to detail and independent teamwork.