Teams at Associated Bank

Supervise daily ACH operations by assigning work, managing workflows, monitoring performance, and ensuring service, security, control, and audit standards. Coach and develop employees, support hiring and onboarding, address operational issues, improve processes, and partner across teams to strengthen efficiency and customer and employee experiences. The role also requires compliance with banking regulations, including the Bank Secrecy Act, and reporting suspicious activity, complaints, and policy violations.

Manages and grows a commercial banking portfolio across North Central Wisconsin. Develops new business, expands client relationships, drives loan and deposit growth, evaluates credit opportunities, recommends financing structures, and manages portfolio risk. Partners with internal banking specialists to deliver treasury, capital markets, private banking, wealth management, and other solutions. Builds community connections, generates referrals, and supports regulatory and credit policy compliance.

Leads the enterprise fraud prevention and detection program, including monitoring, fraud decisioning, loss mitigation, governance, controls, and tool optimization. Develops the fraud strategy roadmap, analyzes trends and regulatory expectations, and partners across business, operations, disputes, and financial crimes teams. Oversees performance metrics and risk assessments while building and developing a high-performing fraud team.