Search the 25 jobs at Assent

The Product Development Manager at Assent will support the execution of the product roadmap, engaging with customers for insights, defining product strategy, utilizing data for decision-making, and collaborating with internal teams. This role emphasizes user-centric principles and innovative product solutions.

The Supplier Intelligence Analyst role involves obtaining, validating, and managing supplier declarations and information to support client success in supply chain sustainability. Responsibilities include analyzing supplier data, sourcing compliance documentation, and improving engagement with suppliers.

The Supplier Support Associate will engage with suppliers primarily through inbound and outbound phone communications, live chats, and emails to gather compliance information and assist with compliance requests. They will validate compliance data, mentor support agents, and stay updated on regulatory changes while providing language support as needed.

The Product Technical Support Tier 1 role involves engaging with clients and suppliers, utilizing troubleshooting tools for issue investigation, managing support requests, and maintaining comprehensive documentation. The position focuses on ensuring customer success through effective product support and communication across various channels.

The Senior Manager of Customer Success will oversee a team to ensure excellent customer outcomes, manage day-to-day operations, engage in recruiting and coaching, and promote a collaborative culture. They will also track progress and work with cross-functional teams to enhance customer engagement.

The Revenue Operations Specialist will support the Revenue Operations team by managing systems, analyzing customer journey touchpoints, and collaborating with various departments to enhance customer experience and drive revenue growth. Responsibilities include reporting, optimizing processes, and leveraging data analytics to improve operations.

The Account Executive will be responsible for developing a territory, managing a complex sales cycle, and building relationships with senior executives in a B2B SaaS environment. Key responsibilities include prospecting new clients, utilizing a systematic sales process, and managing all sales activities in SalesForce. The role requires significant experience in SaaS sales and fluency in French and Italian.

The Account Executive will develop and implement sales strategies to acquire new customers within the European market for Assent's SaaS product. Responsibilities include prospecting, managing complex sales cycles, and maintaining relationships with senior executives. The role requires significant experience in SaaS sales and achieving high sales quotas.

The Customer Success Manager at Assent will manage customer relationships, ensuring successful implementation of compliance programs, monitoring customer health metrics, and providing exceptional service throughout the customer lifecycle. This role involves strategic planning sessions to align solutions with customer challenges and support renewal management for owned accounts.

The Senior QA Analyst will enhance business processes by ensuring technical and business requirements are met through detailed understanding of product quality and testing. Responsibilities include collaborating with Product Management, conducting manual and automated testing, identifying usability issues, and ensuring adherence to quality standards, while also focusing on continuous improvement and process enhancements.

As a Senior Software Developer at Assent, you will lead the development team in producing high-quality software, defining complex technology solutions, and adhering to SDLC processes. You'll actively participate in requirements management, code reviews, and contribute to the Scrum team's software development efforts, all while ensuring compliance with security guidelines.

As an Intermediate Software Developer, you will work within a development team to create high-quality, scalable software solutions. Your role involves active participation in Agile ceremonies, design and code reviews, and delivering software that meets both design and security guidelines. You will also foster communication with stakeholders to understand and resolve problems effectively.

The Senior UX Researcher at Assent will lead the design and execution of user research to inform product design decisions. Responsibilities include defining research objectives, developing plans, employing various methodologies, and synthesizing findings into actionable insights. The role emphasizes collaboration with product teams and mentoring non-researchers to enhance research capabilities.

The Customer Support Associate will assist in obtaining compliance declarations from suppliers, communicate through various channels, troubleshoot supplier queries, and collaborate with the Program Success team on customer strategies. The role requires proficiency in German and English for support and internal translations.

The Supplier Support Associate will assist in gathering compliance information from non-responsive suppliers via various communication channels. Responsibilities include managing supplier communications, handling inbound queries, engaging with unresponsive suppliers, and validating compliance data.

The Customer Success Associate will manage client relationships, ensure program success, and improve customer health metrics. Responsibilities include defining compliance programs, leading strategic sessions with clients, and analyzing program results to identify improvement opportunities. This role requires strong organizational skills and outstanding interpersonal abilities.

The IT Support Representative supports Assent by providing IT system and hardware assistance, troubleshooting technology issues, configuring systems for employees, and maintaining inventory. They manage software licensing, decommission accounts for departing employees, and support specific cloud systems, ensuring exceptional service to the Assent team.

The Customer Success Manager will manage customer relationships and oversee project plans to ensure program success. Responsibilities include developing relationships, managing client health metrics, facilitating strategic planning sessions, aligning solutions to client challenges, and identifying success metrics.

The Customer Success Manager (CSM) will be responsible for managing customer relationships and ensuring program success. Key duties include developing client relationships, managing customer health metrics, conducting strategic planning sessions, analyzing performance results, and ensuring customer compliance with programs. The CSM will also identify client goals and success metrics to optimize product adoption and revenue growth.

As a Technical Lead, you will oversee the technical quality of your team's solutions, collaborating across departments to design and develop scalable solutions. You'll mentor team members, improve the quality of the product through reviews, and stay updated on new technologies to meet business objectives.