Jobs at Aspora

Own end-to-end operational health for a product surface (Remittance, Banking, or Wealth): define and instrument defect metrics, build dashboards, drive partner performance, design SOPs, ship production automation, and use SQL to analyze transaction-level data to reduce defects and manual workflows.

Lead end-to-end product design for Aspora's fintech platform: conduct user research, create wireframes and high-fidelity prototypes, evolve the design system, mentor designers, collaborate with Product and Engineering, and deliver consistent accessible experiences across mobile and web.

Monitor and run remittance operations across pay-ins, payouts, KYC/RFI, refunds, disputes, reconciliations and partner exceptions. Investigate anomalies using SQL and dashboards, coordinate escalations with internal and external stakeholders, maintain runbooks and controls, and drive automation and AI-assisted improvements to reduce manual work. Support launches and document learnings.

Provide multi-channel user support (chat, email, calls), resolve queries, collaborate with internal teams to address and escalate issues, gather user feedback, identify common problems, and contribute to product and process improvements to enhance overall customer experience.

Lead product positioning, messaging, and go-to-market strategy for Asporas diaspora banking products. Own launches across multiple markets, conduct customer and competitor research, partner with product and growth, and ensure consistent messaging across acquisition to retention.

Oversee Digigold and US equities operations, manage transactions, ensure compliance, enhance efficiency through data analytics, and collaborate on product launches.

The Senior Data Platform Engineer will own the design, build, and operation of data infrastructure, manage ETL/ELT pipelines, and enforce data quality standards while collaborating closely with analytics and engineering teams.

As a Senior DevOps Engineer, you will design and manage cloud infrastructure, implement CI/CD pipelines, and ensure system reliability and security for financial transactions.

Lead end-to-end training and quality assurance for CX operations, designing onboarding, product/compliance training, and quality frameworks. Manage Quality Auditor team, run calibrations, translate audit insights into coaching and process fixes, and publish T&Q scorecards. Partner with compliance, operations, and product to embed regulatory requirements and measure training effectiveness through assessments and performance tracking.

As a Senior Backend Engineer, you will design, develop, and optimize scalable systems for Aspora's fintech platform, ensuring high performance and reliability in a fast-paced startup environment.

Run intraday liquidity, FX execution, and foreign inward remittance operations end-to-end. Maintain working capital models, prefunding schedules, reconciliations, and exception management to ensure timely settlement and corridor performance. Partner with Head of Treasury and Finance to scale treasury infrastructure across multi-currency, multi-rail corridors.

Lead and unify product, brand, and marketing design under a single vision. Hire and scale multidisciplinary teams, evolve the design system, set quality standards and operating rhythms, and partner with Product, Engineering, Growth, and Marketing. Split time between leadership (60%) and hands-on product design (40%), ensuring consistent brand integrity across markets and channels.

As an Engineering Manager, you'll lead a core product team, mentor engineers, and ensure high-quality system delivery while fostering collaboration across functions.