Jobs at ASM Global

Provides on-site IT, audiovisual, point-of-sale, desktop, and event technology support for View Boston Observatory. Responsibilities include configuring and troubleshooting hardware, software, networks, AV systems, conferencing platforms, and POS systems; conducting event readiness walk-throughs; replacing defective equipment; managing repairs and RMAs; and coordinating with vendors. The role requires flexible availability, live-event troubleshooting skills, physical mobility, and professional communication.

Oversee the technical production and presentation of theatre events, including sound, lighting, video, house systems, intercom communications, and production staffing. Operate and maintain audiovisual equipment, manage preventive maintenance and security software, control inventory, support dressing rooms and hospitality needs, and assist with event closeout. Train staff, participate in production and financial meetings, coordinate facility security badging, and work flexible nights, weekends, and holidays.

Manages all box office operations for theatre events, including ticketing setup, pricing, inventory, sales monitoring, cash handling, reconciliations, audits, deposits, and event settlement. Supervises part-time box office staff and coordinates with promoters, partners, finance teams, and venue personnel. Provides marketing support through promotional materials, social media, email marketing, and outreach. Requires flexible event-based scheduling, customer service, accounting knowledge, and proficiency with Adobe Creative Suite and ticketing systems.

Supervises premium suite and bar operations during events, including suite setup, food and beverage service, staff scheduling and training, inventory, guest requests, order coordination, safety, and service quality. The role collaborates with kitchen, warehouse, sales, and attendants to ensure timely execution and exceptional guest experiences. Requires flexible evening, weekend, and holiday availability, food service knowledge, cash handling, and the ability to lift 25 pounds and work on foot for extended periods.

Develops and sells corporate sponsorships and marketing partnerships for sports, entertainment, and live-event properties. Responsibilities include prospecting, building executive relationships, creating customized proposals, packaging cross-property inventory, conducting sales meetings, negotiating and closing sponsorship deals, coordinating with sales teams and counsel, and reporting pipeline and revenue results. The role requires a strong corporate contact network, expertise in integrated marketing programs, and experience closing six- and seven-figure partnerships.

Coordinates nonprofit organization staffing for stadium events, including recruitment, onboarding, scheduling, rosters, check-in, attendance tracking, invoicing, and payment follow-up. Maintains partner relationships, resolves event-day staffing issues, reinforces venue and safety requirements, and collaborates with Operations, Finance, and Human Resources to ensure staffing needs are met.

Monitors security communications, emergency lines, radios, and surveillance feeds; evaluates incidents and dispatches personnel. Maintains security logs, reports, equipment records, and employee entrance procedures. Supports emergency response, evacuations, fire alarm procedures, visitor access, communications, and event security operations. Requires flexible availability for nights, weekends, holidays, and large events in a 24/7 venue environment.

Processes bi-weekly payroll, including union stagehand payroll, garnishments, deductions, benefits, adjustments, journal entries, and accruals. Manages accounts payable invoice entry, approvals, vendor payments, bank reconciliations, payroll and payable account reconciliations, monthly financial statement support, and live event settlements. Requires accounting and payroll experience, knowledge of payroll regulations and GAAP, proficiency with Microsoft Office, and familiarity with ADP and Microsoft D365.

Manages contracted security operations at the Pennsylvania Convention Center, ensuring the safety of people, facilities, property, and events. Oversees command station operators, CCTV and incident reporting systems, emergency response, investigations, patrols, crowd control, safety inspections, access credentials, parking permits, and lost-and-found operations. Supervises staff, coordinates with police and EMS, supports security procedures, and works irregular schedules including weekends, holidays, and evenings.

The Special Events Sales Manager generates event revenue through prospecting, sales calls, presentations, networking, and relationship development. They sell, plan, and coordinate special events; conduct venue tours and client meetings; provide catering information; prepare revenue, profit-and-loss, sales, and projection reports; monitor client satisfaction and event risks; and support event operations. The role is onsite and requires flexible availability, including evenings, weekends, and holidays.

Manage technology operations across East Region event venues, including point-of-sale systems, IT infrastructure, desktop support, vendors, service management, budgets, security, and technology projects. Lead venue technology teams, oversee deployments and third-party contracts, establish scalable standards and procedures, support enterprise systems, manage client relationships, and provide strategic technical guidance. The role requires 20% travel and operates in a hybrid environment.

Supervises event changeover crews during setup, breakdown, and venue reconfiguration. Performs physical operations work, distributes tools, maintains facilities, trains employees, and directs team leaders. Ensures work is completed safely, accurately, and on schedule. The role requires flexible event-based hours, physical stamina, facility and mechanical knowledge, safe tool operation, and the ability to work indoors or outdoors in varied conditions.

Leads marina dock operations, including boat securing, utility connections, pump-outs, waste disposal, sanitation, maintenance, guest transportation, baggage and package delivery, and customer service. Provides administrative support through calls, scheduling, data entry, and recordkeeping. Operates motor and water vehicles, supports security efforts, maintains safety standards, and manages marina operations during the Marina Director’s absence.

Assists the Public Safety Director in leading convention center security operations, including staff and contractor supervision, event security planning, surveillance, incident investigation, emergency response, crisis management, budgeting, policy development, and asset protection. Oversees security vendors, show security teams, medical personnel, and daily department operations while ensuring compliance with safety standards. Requires flexible 24/7 availability, strong leadership, crowd-control expertise, and coordination across departments.

Staff Accountant responsible for accounts payable, general ledger maintenance, account reconciliations, vendor invoice processing, check distribution, audit support, financial reporting, budgeting, and analysis. The role supports the Director of Finance and requires flexible scheduling, including evenings, weekends, holidays, and special events. Duties also include vendor communication, maintaining accounting records, and ensuring compliance with company policies and applicable laws.

Supervise event technology sweeps at Raymond James Stadium, verifying register functionality, internet connectivity, payment capability, PCI compliance, wiring, and equipment condition. Replace and document faulty components, complete sweep checklists, and resolve outstanding issues. On event days, respond to IT service calls, support dispatched staff, coordinate coverage with IT Leads, and assist the Venue Tech Manager. Maintain scheduled work hours and accurate time records.

Supports daily operation, installation, maintenance, troubleshooting, and documentation of audio/visual and venue technology systems. Assists with equipment setup, inspections, repairs, RMAs, inventory tracking, system reports, and vendor coordination. Provides on-site A/V support during events and responds to internal technology requests. The role requires strong technical, communication, customer service, and problem-solving skills, physical ability to handle equipment, and flexibility for evening, weekend, and holiday work.

Manages front desk and switchboard operations by answering and routing calls, greeting guests, handling faxes and deliveries, providing clerical and administrative support, and assisting with scheduling orientations, interviews, and staffing activities.

The Director of Finance oversees accounting and finance functions for assigned properties, including budgeting, forecasting, cash flow, reporting, reconciliations, payroll, payables, receivables, audits, internal controls, and month-end close. The role analyzes financial performance, advises leadership on business trends, manages inventory and cost analysis, and hires and develops finance staff. Hospitality or venue finance experience is preferred, with flexibility for nights, weekends, and holidays.

Coordinates employee culture, engagement, recognition, training, meal, and experience programs at State Farm Stadium. Oversees welcome and reward centers, employee recognition initiatives, event logistics, communications, inventory, vendors, reporting, and program improvements. Provides day-to-day leadership to part-time Employee Experience Ambassadors and collaborates with internal teams and external partners. Creates employee-facing materials using Canva and manages multiple priorities independently in an on-site, event-driven environment.