Jobs at ASM Global

Manage booking calendar and event documentation, support artist/tour relations, assist marketing campaigns and email outreach, track show analytics, coordinate media/photo passes and on-site personnel, and support annual event planning and venue promotion for large-scale live events.

Manage social media and content strategy for two venues, create and schedule graphics and short-form video, monitor channels and engage audiences in real time, run segmented email campaigns, coordinate community and grassroots marketing, support on-site event activations, and collaborate with the Director of Marketing to maintain brand consistency.

Perform daily accounting functions including general ledger maintenance, cash deposits, A/P and A/R processing, payroll data entry, event settlement, month-end and year-end close, balance sheet reconciliations, cost-of-sales/inventory reconciliation, audit support, and assist with budgeting and departmental expense reviews.

Perform cleaning, maintenance, and event conversion tasks to prepare and maintain a first-class event facility. Duties include sweeping, mopping, vacuuming, trash removal, deep cleaning (carpet extraction, floor stripping, window cleaning), stocking supplies, operating and maintaining cleaning equipment, setting/striking event inventory (tables, chairs, staging, pipe and drape), responding to guest concerns, keeping inventory logs, and working flexible hours including nights, weekends, and holidays.

Serve as the on-site venue representative and primary client contact, overseeing event load-in through load-out. Coordinate vendors and support staff, ensure contract and venue compliance, monitor guest experience and timelines, document incidents, and report issues to the Event Sales Manager.

Manage and supervise event services staff and coordinators for an arena or venue. Plan, schedule, and coordinate events, vendors, and technical requirements; develop policies, prepare reports and revenue estimates, and serve as manager on duty. Meet with clients to advise and sell services and ensure high customer service standards.

Lead and supervise outside event setup and breakdown activities, manage parking and signage, coordinate labor and equipment, ensure safety and operational standards, communicate with staff and clients, and support maintenance and digital message sign operations.

Oversee daily operations, guest experience, and financial performance of premium suites and club lounges. Manage staff and vendors, coordinate F&B and events, ensure compliance with safety and alcohol regulations, inspect hospitality areas, and support revenue growth and VIP service delivery.

Perform physical setup, conversion, and breakdown of events at the convention center: move and set chairs, tables, staging, pipe and drape; operate lifts and floor equipment; clean, maintain areas, and report safety or maintenance issues. Follow work orders and coordinate with operations teams.

Manage and profitably operate premium suite services at a major venue. Oversee guest service standards, menu and wine offerings, staffing, budgets, reporting, equipment maintenance, and client relations for multi-year suite holders and game rentals.

Provide administrative support including payroll and timesheet management, recordkeeping, scheduling, phone/mail handling, office supplies and equipment oversight, drafting correspondence and reports, assisting with accounts payable and vendor statement reconciliation, and supporting event check-in and other event-driven duties. Hours vary with event schedules and occasional travel may be required.

Lead and manage all venue operations including engineering, maintenance, public safety, security, IT, custodial, and parking. Coordinate with departments and contractors to ensure event readiness, implement policies, oversee budgets and capital planning, train staff on safety/OSHA procedures, negotiate contracts, supervise hiring and performance, and serve as manager on duty as needed.

Manage and scale operational infrastructure for Global Partnerships and Global Sales. Own deal lifecycle processes, forecasting, reporting, and finance/legal/HR coordination. Build dashboards, enforce data quality, and create standardized playbooks to enable sellers to focus on revenue generation.

Partner with hospitality leadership across 40+ amphitheaters to deliver BI and analytics: build dashboards, inform pricing and concessions strategy, analyze labor and cost, support data integrity, run experiments, and act as a live-music subject matter expert to drive operational improvements and client relationships.

Provide visitor information and customer service at multiple locations, create itineraries, stock brochures, sell retail items, answer calls, act as docent and mascot handler, support events and promotions, track interactions, and assist with event planning and administrative tasks.

Lead campus-wide event operations and revenue efforts across three venues. Oversee event-day operations, analyze sales and attendance data, optimize staffing and concessions, manage promoter/partner relationships, prepare financial forecasts and post-event summaries, produce net revenue projections, and support annual budgeting and departmental financial planning.

Coordinate full employee lifecycle for venue staff including onboarding, offboarding, recruitment support, HR records maintenance, benefits/payroll inquiries, training coordination, workforce planning, and HR metrics.

Serve as on-site lead for risk management at events: perform pre-event inspections, monitor event safety, manage incidents and reporting, coordinate with security, EMTs, police, clients, and venue operations, and support continuous improvement of safety practices.

Perform preventative and corrective facility maintenance and event-related support including loading/unloading, inspections, emergency response, and equipment operation. Maintain housekeeping, safety compliance, and provide customer-facing service at events. Work irregular hours and travel between properties as needed.

The Accounting Manager oversees financial management, including payroll, accounts payable, accounting functions, financial reporting, and supervises staff to ensure compliance with laws and company policies.