Teams at ASM Global

Provides on-site IT, audiovisual, point-of-sale, desktop, and event technology support for View Boston Observatory. Responsibilities include configuring and troubleshooting hardware, software, networks, AV systems, conferencing platforms, and POS systems; conducting event readiness walk-throughs; replacing defective equipment; managing repairs and RMAs; and coordinating with vendors. The role requires flexible availability, live-event troubleshooting skills, physical mobility, and professional communication.

Oversee the technical production and presentation of theatre events, including sound, lighting, video, house systems, intercom communications, and production staffing. Operate and maintain audiovisual equipment, manage preventive maintenance and security software, control inventory, support dressing rooms and hospitality needs, and assist with event closeout. Train staff, participate in production and financial meetings, coordinate facility security badging, and work flexible nights, weekends, and holidays.

Manages all box office operations for theatre events, including ticketing setup, pricing, inventory, sales monitoring, cash handling, reconciliations, audits, deposits, and event settlement. Supervises part-time box office staff and coordinates with promoters, partners, finance teams, and venue personnel. Provides marketing support through promotional materials, social media, email marketing, and outreach. Requires flexible event-based scheduling, customer service, accounting knowledge, and proficiency with Adobe Creative Suite and ticketing systems.