Jobs at Ascom

Pre-Sales Engineer demonstrating healthcare technology solutions, supporting sales teams and resellers, leading technical seminars, and helping close customer projects. The role requires healthcare IT, HL7 integration, server and network infrastructure, SQL, programming, medical device integration, workflow analysis, solution customization, and collaboration with hospital IT and biomedical teams.

Leads Ascom’s global mechanical design team for mobile handsets, chargers, wall-mounted devices, and accessories. Responsibilities include people and technical leadership, resource and budget management, mechanical architecture, design reviews, verification, troubleshooting, documentation, regulatory and quality compliance, industrialization, risk management, and continuous improvement. The role collaborates across R&D, product management, quality, regulatory, supply, and international teams while supporting recruitment, engineering governance, and product lifecycle activities.

Manage and improve global and local HR systems, including HRIS, talent management, and payroll platforms. Coordinate upgrades, testing, enhancements, vendor relationships, and HR technology projects. Ensure HR data accuracy, security, compliance, and governance while creating reports and dashboards. Provide user support and training, optimize processes, maintain documentation, and collaborate with HR, IT, vendors, and international stakeholders.

Manage global supply chain projects from planning through execution, product introduction, ramp-up, mass production, and handover. Coordinate Supply Chain, Quality, Purchasing, Logistics, R&D, Marketing, and external EMS/ODM suppliers. Ensure product quality, capacity, cost, efficiency, lead time, manufacturing readiness, and on-time delivery. Lead risk management, reporting, supplier collaboration, process validation, continuous improvement, and project-method standardization across international teams.

Leads the global Mobility product portfolio, defining strategy, roadmap priorities, investment decisions, lifecycle management, and commercial outcomes. Partners with engineering, sales, marketing, customers, and regional teams to deliver mobility hardware, software, cloud, communications, and safety solutions. Oversees market intelligence, product discovery, launches, governance, and portfolio evolution while building and developing a high-performing product management team.

Install, configure, maintain, and troubleshoot Ascom software and hardware solutions. Conduct site surveys, assess network requirements, integrate disparate systems, and support customer deployments. Collaborate cross-functionally, provide on-site customer service, and handle on-call responsibilities. The role requires bilingual English and French communication, dual Canadian and US citizenship, networking or enterprise systems experience, and willingness to travel domestically and internationally up to 75% of the time.

Designs and governs global healthcare technology solutions by translating requirements into architecture blueprints. Partners with product, sales, implementation, development, professional services, and customer care teams throughout the solution lifecycle. Responsibilities include requirements analysis, system integration design, technical documentation, custom development specifications, configuration standards, third-party solution evaluation, problem resolution, and deployment coordination. The role requires medical software, device connectivity, cloud, Microsoft, microservices, and database expertise, along with customer-facing consulting skills.

Leads the global Nurse Call portfolio strategy, roadmap, prioritization, lifecycle, commercial performance, and customer and clinical engagement. Oversees hardware, software, integrations, and services while developing business cases, investment decisions, and migration strategies. Manages and coaches a global Product Management team, collaborates across R&D, architecture, sales, marketing, and services, and influences senior stakeholders across a global matrix organization.

Manages corporate sourcing and procurement for products, services, software, tooling, and manufacturing equipment. Responsibilities include collecting and negotiating supplier quotes, selecting and evaluating manufacturers, negotiating contracts and EMS pricing, managing supplier relationships, and developing sourcing strategies. The role requires manufacturing-process knowledge, ERP and vendor-management software proficiency, contract negotiation experience, and collaboration skills.

Design, develop, test, and maintain SmartSense frontend and backend services using modern full-stack technologies. Contribute to scalable microservices and high-availability architecture, build React interfaces and REST APIs, participate in technical design reviews, and ensure quality through testing, code reviews, and CI. Collaborate with cross-functional teams, mentor junior engineers, and improve system performance, scalability, maintainability, and security.

The HR Partner supports managers and employees in the Netherlands across the full employee lifecycle. Responsibilities include advising on employee relations, performance, talent management, organizational development, engagement, retention, compliance with Dutch labor law, Works Council relationships, HR data insights, and local and global HR initiatives.

Create, maintain, publish, and improve technical documentation for healthcare technology products, including manuals, data sheets, installation instructions, and system documentation. Ensure content meets regulatory and quality requirements, remains accurate and current, and supports product implementation, support, and user adoption. Collaborate with product, engineering, project management, and technical support teams to validate information. Maintain the documentation publishing platform and train contractors and new employees.

Designs, plans, executes, documents, and reports manual and automated testing for Ascom products and systems. Performs integration and verification activities, creates test cases, collaborates with developers, tracks defects, ensures compliance with applicable standards, and identifies test-process improvements within R&D projects.

Design, develop, and maintain healthcare software and integrations with hospital IT systems. Build reusable, high-quality components, implement REST/SOAP APIs, support distributed systems, collaborate with Italian customers and international teams, and provide remote support for deployments and maintenance.

Lead regional segment strategy by translating market and customer insights into value propositions, enablement, and go-to-market plans. Drive business cases, support sales and pre-sales, lead co-creation and POCs, and align cross-functional teams to scale solutions and revenue growth.

Lead territory sales across Western Canada by developing and executing account and partner strategies, driving new business with hospitals and health authorities, managing key accounts and quotas, maintaining accurate forecasts, generating demand through events, and coordinating internal teams to ensure solution delivery and customer satisfaction.

Design, develop, and deploy software solutions as appliances and cloud services. Integrate components, build configuration and deployment frameworks, support product operations, and collaborate in a cross-functional agile team. Contribute across architecture, development, verification, and deployment, with occasional travel for R&D and customer interaction.