Jobs at Ascensus

Leads Government Savings operations, overseeing large and global matrixed teams, transaction processing, client service, workforce planning, KPIs, budgets, SLAs, quality, and escalations. Drives operational excellence through process standardization, continuous improvement, RPA and AI automation, governance, and technology partnerships. Develops leaders, manages capacity, supports strategic roadmaps, ensures regulatory controls and data protection, and represents operations with internal, partner, and client stakeholders.

Leads the Knowledge Management team and strategy, overseeing content governance, taxonomy, lifecycle management, search, AI enablement, analytics, and continuous improvement. Partners with business, technology, compliance, training, and operations teams to close knowledge gaps, support organizational readiness, improve associate effectiveness, and enhance client outcomes. Establishes standards, measures performance, manages priorities, and advances scalable knowledge practices across the organization.

Manages relationships with major retirement plan clients and financial advisors, serving as the primary contact for service, retention, issue resolution, and growth. Coordinates with internal teams, develops communication and education strategies, identifies cross-sell opportunities, analyzes client data, and supports plan design and product adoption. Requires expertise in MEP and PEP administration, ERISA, IRS, and DOL regulations, along with strong communication, analytical, compliance, and process optimization skills.

Processes defined contribution retirement-plan transactions including loans, distributions, census, trust accounting, packaging, Form 5500, valuation imports, and reconciliations. Reviews processes, meets productivity and quality targets, handles high-volume work accurately, trains team members, monitors progress, and supports strategy execution. Requires finance or accounting education, analytical and problem-solving skills, Excel proficiency, communication skills, and flexibility for day or night shifts.

Processes defined contribution retirement plan transactions, including loans, distributions, census, trust accounting, packaging, Form 5500, valuation imports, and reconciliations. Reviews processes, maintains productivity and quality targets, trains team members, monitors progress, and handles high-volume work accurately within deadlines. Requires flexibility across day and night shifts, strong communication, analytical and problem-solving skills, and proficiency with Excel and basic Microsoft Office.

Leads legal, regulatory, risk management, compliance, and corporate governance functions for Ascensus’s India GCC. Responsibilities include contract review, regulatory advisory, risk assessments, compliance programs, investigations, filings, internal controls, board support, company secretarial activities, and management of external counsel. The role also builds and leads the legal, risk, and compliance team while ensuring alignment with Indian regulations, U.S. compliance standards, and organizational policies.

Performs quality control, financial analysis, reconciliations, exception resolution, reporting, and transaction management for offshore 529 plan administration. Uses Kofax and Unite to verify cheque processing, monitor requests, maintain account integrity, support audits, mitigate risk, and improve workflows. Collaborates with global teams, documents controls, and recommends automation and process improvements while protecting confidential financial data.

Supports accounts receivable and finance operations by reviewing cash postings, reconciliations, collections, refunds, aged receivables, monthly close activities, and acquisition setup. Assists with internal and external audits, SOX compliance, year-end audit support, and departmental projects. Requires strong analytical, communication, problem-solving, accounting, Excel, and reconciliation skills, with flexibility for day or night shifts.

Oversee fiduciary administration and compliance for retirement plans, ensuring adherence to plan documents, the Internal Revenue Code, and ERISA. Coordinate with plan sponsors, advisors, service providers, and participants; manage payroll uploads, monitoring, compliance testing, notices, disclosures, annual assessments, 5500 audits, and oversight documentation. Maintain access forms and support plan-related requests while managing multiple deadlines and communications.

Processes financial and retirement-plan administration activities, including loans, distributions, census, trust accounting, packaging, Form 5500, valuation imports, and reconciliations. Reviews processes, maintains productivity and quality targets, identifies issues, escalates problems, and supports team training, strategy, and progress monitoring. Requires accurate high-volume processing, analytical and problem-solving skills, Excel knowledge, adaptability, and flexibility for day or night shifts.

Manages relationships with large retirement plan clients and financial advisors, serving as the primary contact for service, issue resolution, retention, and growth. Coordinates with internal teams, supports product education and cross-selling, analyzes client data, leads outreach and communication strategies, and develops relationships with senior decision-makers. The role also manages escalations, supports plan design and product adoption, participates in value-creation projects, and maintains knowledge of financial, regulatory, accounting, service, and compliance requirements.

Manage relationships with large retirement plan clients and financial advisors. Serve as the primary contact for service issues, retention strategies, product education, escalations, and coordinated internal support. Develop executive-level relationships, identify cross-sell opportunities, analyze client data, lead outreach campaigns, and support product enhancements. Maintain knowledge of retirement services, financial, regulatory, compliance, and operational matters while coordinating projects and meetings.

The Principal DevOps Engineer will lead technical direction for DevOps practices, design CI/CD pipelines, manage cloud-native architectures, and mentor teams to optimize delivery processes.

Responsible for accurate monthly invoicing, invoice audits, fee reconciliation, payment processing, termination billing, refunds, plan receivables, and internal conversions. The role reviews service agreements, resolves billing inquiries, maintains billing documentation for Sarbanes-Oxley compliance, updates billing systems, and supports confidential data handling and special projects.

Drive territory sales by building and expanding relationships with advisors, consultants, plan sponsors, and institutional partners. Support RVP in territory execution, pipeline management, proposal development, and CRM updates. Provide consultative retirement plan guidance, deliver presentations and events, monitor performance versus goals, and collaborate with internal teams while maintaining compliance and product knowledge.

Oversee finance and accounting processes within the HRO benefits domain, monitoring quality, turnaround times, accuracy, and key metrics. Perform accounts receivable quality checks, maintain databases and records, research incomplete information, generate reports, resolve customer queries, and protect confidential data. The role also develops procedures, supports process transitions, coordinates with stakeholders, and helps prevent escalations. Candidates should have strong Excel skills, analytical and communication abilities, and substantial finance and accounting operations experience with team leadership exposure.

Supports enterprise risk management by identifying, assessing, monitoring, and mitigating organizational risks. Manages incident response tracking, performs risk and control assessments, coordinates privacy incident evaluation and regulatory notifications, administers access reviews, and supports audits, governance meetings, disaster recovery, business continuity, and process improvement initiatives. Collaborates with senior leaders and cross-functional stakeholders to analyze issues, document recommendations, and track corrective actions.

Provides proactive relationship management and client support for retirement plan sponsors, advisors, and intermediaries. Responsibilities include interpreting plan documents, resolving service issues, preparing calculations and reports, supporting payroll corrections and distributions, coordinating compliance testing, demonstrating web applications, and communicating fund actions. The role also supports client retention, participates in sales presentations, and identifies cross-sell opportunities.

Supports daily trade operations for retirement savings plans, including processing trade files and manual trades, resolving trade rejects and assertions, researching fees, verifying broker registrations, processing corporate actions and plan-level requests, assisting with rebalances, performing quality-control checks, and responding to trade support inquiries. The role also supports departmental projects, risk workshops, and confidential data protection.

Leads actuarial operations and large teams supporting pension services. Responsibilities include client escalation management, operational strategy, workflow and staffing oversight, reporting, budgeting, process improvement, regulatory compliance, technology innovation, talent development, and delivery quality. Requires deep U.S. pension actuarial expertise, knowledge of ERISA, IRS, PBGC, ASC 715, and GASB standards, plus proficiency with actuarial and analytics tools.