Jobs at ASCENDING LLC

Lead and modernize a multi-office legal technology environment across infrastructure, applications, Microsoft 365, endpoints, cybersecurity, workflow automation, and vendor partnerships. Manage internal and external technical teams, oversee technology contracts and budgets, coordinate MSSPs, implement low-code and AI solutions, and translate technical needs for legal and business stakeholders.

Maintain, operate, and enhance a multi-cloud platform supporting enterprise payment systems. Design resilient microservices and cloud-native architectures, manage Kubernetes environments, implement monitoring and alerting, evaluate emerging technologies, and mentor junior engineers. The role requires deep AWS or Azure expertise, Terraform-based infrastructure automation, cloud networking, container security, and experience migrating large monolithic applications to scalable cloud platforms.

Designs, deploys, configures, and troubleshoots enterprise networking, server, and virtualization infrastructure. Manages VMware and Hyper-V environments, Cisco devices, and Palo Alto firewalls. Implements network security controls, VPNs, segmentation, and firewall policies; resolves complex performance issues; supports incident response and root cause analysis; and maintains technical documentation while collaborating with distributed IT teams.

Administer and enhance Jira Service Management by managing access, troubleshooting incidents and defects, configuring workflows and automation, supporting migrations, and documenting platform processes. Collaborate with Agile teams and business stakeholders to gather requirements, demonstrate solutions, prioritize requests, and deliver continuous platform improvements. Confluence, ITSM knowledge, enterprise support experience, and Atlassian certifications are preferred.

Supports information security and privacy initiatives across programs, projects, systems, applications, and vendor engagements. Maintains GRC records, security policies, standards, procedures, system security plans, controls documentation, risk assessments, and security diagrams. Participates in PMO projects, reviews contracts for security protections, supports compliance efforts, and communicates security requirements to business stakeholders. Requires at least three years of information security GRC experience and familiarity with NIST, ISO 27001, or COBIT.

Designs, implements, and optimizes secure, scalable integrations between NetSuite and Salesforce. Leads solution architecture, integration strategy, workflow analysis, development, testing, deployment, troubleshooting, documentation, and stakeholder collaboration. Ensures reliable data synchronization, automation, compliance, performance, and minimal downtime while recommending platform and integration improvements.

Support enterprise data governance by curating metadata, managing business glossary terms, performing advanced data profiling/analysis, identifying anomalies, documenting issues, maintaining governance artifacts, and facilitating workshops to improve data quality and literacy.

Lead cloud-native rearchitecture of a large monolithic system into microservices using AWS/Azure and Kubernetes. Design resilient, highly available infrastructure with Terraform, implement monitoring/alerting, solve complex cloud networking and security challenges, drive DevOps/CI-CD adoption, evaluate technologies, and mentor engineering teams.

Lead and modernize a multi-office legal technology environment, overseeing cloud document and practice management systems, Microsoft 365, Intune, endpoints, and vendor/MSSP relationships. Drive workflow automation, low-code/AI initiatives, documentation, onboarding/offboarding, budget oversight, and ensure high user satisfaction through hands-on management and clear stakeholder communication.

Handle inbound and outbound calls to borrowers 30-60 days past due to collect payments, negotiate repayment plans, take phone payments, document interactions in MSP, assess borrower circumstances, route loss mitigation calls, and follow investor and federal default servicing guidelines while meeting performance metrics.

Set up and operate BESS test equipment, execute product-specific test plans, collect and store test data, troubleshoot equipment issues, document procedures and results, and collaborate with test lead to produce clear test reports.

Design, deploy, configure, and troubleshoot multi-vendor networking and server infrastructure. Manage VMware vSphere and Hyper-V virtualization, optimize performance, and handle VM provisioning and upgrades. Configure and support Cisco and Palo Alto network/security appliances, implement security best practices, perform incident response and root cause analysis, and maintain documentation.

Lead and execute risk-based IT, operational, compliance, and financial audits. Design and test controls, analyze processes, manage audit projects end-to-end, report findings, and support remediation and special internal audit initiatives.

Lead rearchitecture of a monolithic system to Azure cloud-native using Kubernetes (AKS). Design, deploy, secure, and maintain scalable containerized applications, implement IaC with Terraform, enforce load balancing and security best practices, and mentor junior engineers while collaborating with cross-functional teams.

Senior ELK/Dynatrace SME responsible for designing, deploying, and maintaining large-scale Elastic Stack observability platforms. Build ingestion pipelines, automate with Terraform/Ansible, script in Python/Bash/PowerShell, define SLOs, monitor performance, troubleshoot, and maintain documentation for audits and certifications.

Lead rearchitecture of a large monolith into cloud-native microservices. Design scalable, highly available systems on AWS and Azure using Kubernetes (AKS/EKS), Terraform, and robust cloud networking. Implement monitoring, logging, and DevOps practices, ensure container and cluster security, evaluate technologies, and mentor engineering teams.

Lead and stabilize IT operations, transition to a secure cloud-based Microsoft/Azure environment, reduce vendor dependence, modernize helpdesk and device management, drive workflow automation and systems integration, manage vendors and internal IT staff, and ensure cybersecurity posture and documentation.

Plan, execute, and optimize multi-channel digital marketing campaigns. Create and manage website, blog, landing page, email, and social content. Manage paid ads and social media, track performance with analytics, conduct SEO/keyword research, and collaborate with sales and design to drive leads and conversions.