Teams at Artesia General Hospital

Review and reconcile patient encounter charges for accuracy, resolve discrepancies with coding and departmental partners, support adjustments/underpayments and denial reviews, assist with medical necessity and contract claim reviews, and collaborate on charge-capture education while maintaining HIPAA compliance.

Greets patients and visitors; manages scheduling and patient registration; collects payments; handles insurance verifications, prior authorizations and referrals; answers phones and relays messages; completes end-of-day reconciliation and basic clerical duties while maintaining confidentiality and safety.

Perform diagnostic imaging exams per department protocols, assess and document imaging and medical history for physicians, ensure patient safety and comfort, maintain equipment and supplies, assist department operations, and travel between Artesia and Carlsbad as needed.