Collections and Accounts Receivable Associate

Position:
Collections and Accounts Receivable Associate
Job Description:
Arrow Electronics is looking for an experienced collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.
What You'll Be Doing:

• Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution
• Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable
• Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
• Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis

What We're Looking For:

• 4-year degree desirable with 1-2 years of experience or High school graduate with equivalent related experience.
• Strong negotiation abilities.
• Demonstrated experience and proficiency with Microsoft Excel.
• Excellent verbal and written communication; fluent in English.
• Ability to work independently with little or no guidance.
• Ability to build and maintain effective business relationships with clients.

Even Better if You Have:

• Experience with Oracle or other ERP systems

What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 floating days, sick days and holidays
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Access to Arrow's Employee Discount Program
• On-site Gym and Lockers, Free for Use to All Employees!
• Growth Opportunities, and more!

Apply now!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Annual Hiring Range/Hourly Rate:
$17,658.33 - $22,500.00 MXN Monthly
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
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Annual Hiring Range/Hourly Rate:
$17,658.33 - $0.00 MXN Monthly
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:
Full time
Job Category:
Accounting/Finance
EEO Statement:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)