ArmorCode Inc.
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Customer Success Engineers at ArmorCode facilitate onboarding and adoption of the AI-powered ASPM platform. They act as trusted advisors, manage customer relationships, drive product use, ensure data hygiene, and collaborate cross-functionally to enhance the customer experience and implement technical solutions.
The Program Manager - Customer Success will oversee the onboarding process for enterprise clients, develop project plans, coordinate with cross-functional teams, address project risks, and monitor customer satisfaction. The role also includes optimizing onboarding workflows and reporting progress to leadership.
The Customer Success Manager at ArmorCode is responsible for delivering exceptional SAAS customer experiences, managing post-sales relationships, ensuring product adoption, leading deployment projects, educating clients on best practices, advocating for customer needs, and developing customer success strategies to promote retention and satisfaction.
Responsible for automation, continuous delivery, and quality assurance of the ArmorCode AppSecOps Platform. Collaborates with teams to ensure product quality and usability. Requires 3-5 years of experience with Java, Selenium, SQL, no-SQL DBs, API testing, and problem-solving skills.
The Regional Sales Manager will drive revenue growth by developing sales strategies, building relationships with key stakeholders, expanding the customer base, and collaborating with internal teams. The role involves market expansion efforts, forecasting sales performance, and staying informed about industry trends in cybersecurity.
As a Solution Engineer at ArmorCode, you will present technical solutions during the sales process, develop demos and use cases, lead technical implementations, and collaborate with Product Management to enhance the platform according to customer needs while representing the company at industry events.
Participate in the entire application lifecycle, focusing on requirements, design, coding, and debugging. Design, build, and maintain efficient Java code with Spring Boot. Collaborate with the front-end developers to enhance user experience. Provide training and support to internal teams and stay updated with emerging technologies. Ensure high performance and quality of applications. Identify and solve technical issues.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.