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Internet of Things • Security
Provide Tier 2 technical support for global customers, troubleshoot and resolve complex network and security issues, own customer cases, support onboarding and deployments, collaborate with R&D/Operations/Product teams, write SQL and scripts, and work with Linux and containerized environments.
Internet of Things • Security
Deploy and configure the Armis platform for customers, conduct site surveys, install collectors, integrate with existing networks, provide onsite/remote technical support, create deployment documentation, and train client staff to operationalise and adopt the solution.
Internet of Things • Security
Provide Tier 2 technical support for global, English-speaking customers: own and troubleshoot complex cases, support onboarding and deployments, collaborate cross-functionally, create solutions and projects to improve product usage and customer experience.
