Jobs at Armis

Design, build, and maintain scalable AI/ML pipelines for data processing, model training, and deployment. Collaborate with data scientists and engineers to implement and optimize AI solutions, troubleshoot pipeline issues, document best practices, and develop MVP code to transition into production-ready systems.

Lead strategy and team for Global System Integrators (GSIs), Cloud Service Providers (CSPs) and technology partners. Act as executive sponsor and escalation point, recruit and manage a sales-oriented partner team, align partners with sales and services, run partner QBRs, build business plans, coordinate enablement and partner marketing, and drive partner performance with executive reporting.

Own enterprise sales strategy and execution for large, complex multinational customers. Build relationships with technical and C-suite stakeholders, manage complex sales cycles, maintain pipeline and forecasts in SFDC, lead a pod of BDRs/SEs/partners, collaborate cross-functionally, and represent Armis at events to drive new business and expansions.

Manage a portfolio of up to 30 German-speaking customers to drive adoption, retention, and value of the Armis platform. Provide hands-on technical delivery, validate deployments, deliver executive business reviews, track health via Gainsight, escalate product feedback, and collaborate with Sales, Product, Engineering and Support to meet customer security objectives.

Provide Tier 2 technical support for global, English-speaking customers: own and troubleshoot complex cases, support onboarding and deployments, collaborate cross-functionally, create solutions and projects to improve product usage and customer experience.

Manage a portfolio of customer accounts to drive adoption and value of the Armis platform. Lead technical onboarding, configuration, use-case delivery, executive reviews, risk reporting, and cross-functional advocacy while improving customer security posture and retention.

Provide Tier 2 technical support for global customers, troubleshoot and resolve complex network and security issues, own customer cases, support onboarding and deployments, collaborate with R&D/Operations/Product teams, write SQL and scripts, and work with Linux and containerized environments.

Own technical adoption and implementation of the Armis platform for platinum customers: configure and deploy the platform, map use cases to CISO goals, drive value realization, manage integrations, build trusted technical relationships, and coordinate cross-functional teams to meet customer objectives and schedules.

Manage a portfolio of up to 30 accounts as a German-speaking Technical Customer Success Manager. Guide customers from presales to deployment, drive adoption and value of the Armis platform, deliver technical configuration and use cases, maintain stakeholder relationships, report risks/wins, collaborate cross-functionally, and use Gainsight to track customer health and metrics.

Lead data infrastructure for the FedRAMP environment: drive architecture and scalability, resolve high‑severity production incidents, ensure DR and resilience, tune stateful systems (Postgres, MongoDB, Kafka), implement security/compliance controls, and liaise between R&D and Federal operations to operationalize features.

Provide second-level technical support for enterprise US customers: own and troubleshoot cases, support onboarding and deployments, collaborate with R&D/Operations/Product/Customer Success, build solutions and projects to improve customer experience and product use.

Provide second-level technical support for EMEA/APJ customers of a cybersecurity product. Troubleshoot complex issues, own customer cases, collaborate with R&D, Operations, Product and Customer Success, and contribute to cross-team projects to improve onboarding, deployment, and product usage.

Hunt and close net-new enterprise accounts across the UK. Own the full sales cycle, build strategic account plans, engage C-level and security leaders, collaborate with internal teams to tailor Armis solutions, deliver demos, and accurately forecast pipeline and revenue.

Deploy and configure the Armis platform for customers, conduct site surveys, install collectors, integrate with existing networks, provide onsite/remote technical support, create deployment documentation, and train client staff to operationalise and adopt the solution.

Customer-facing technical CSM (German-speaking) managing up to 30 accounts to drive Armis platform adoption and value. Guide implementations, validate deployments/configuration, deliver executive reviews, track health and risks, liaise with Product/Engineering/Sales, and provide technical subject-matter expertise to ensure retention, growth, and operationalization of security use cases.