Jobs at arketa

The SMB Account Executive will prospect, generate leads, manage sales pipelines, conduct product demonstrations, and own new and expansion deals through close. The role requires meeting sales targets, forecasting accurately, understanding customer needs, coordinating with internal teams, and delivering a strong customer handoff. The ideal candidate has technology or SMB SaaS sales experience, strong outbound prospecting and communication skills, experience exceeding quotas, and familiarity with HubSpot.

Build customer-facing AI features and platform improvements across the full stack (TypeScript/Node/NestJS/React/Postgres). Develop agentic workflows, CI, and observability; improve reliability, migrations, and developer productivity. Mentor engineers, influence technical direction, and ship high-impact product experiments quickly for studio customers.

Build customer-facing AI products and agentic automation, modernize core architecture, improve observability and CI, ship full‑stack features (TS/Node/NestJS/React/Postgres), mentor engineers, and influence engineering practices across the organization.

As a Technical Support Engineer, you'll investigate bugs, document solutions, and ensure customer satisfaction through effective support and collaboration.

Build and scale payroll onboarding and support for Arketa Payroll. Guide customers through setup and migrations, troubleshoot payroll/tax/product issues, create documentation and help center content, and share feedback with Product and Engineering to improve the payroll experience.

Lead the entire marketing function at Arketa, overseeing strategy, team management, and growth initiatives while leveraging AI to optimize performance and revenue outcomes.

Own the full onboarding lifecycle for migrating fitness studios: kickoff, data mapping, migration coordination, platform configuration, and training through go-live. Manage partner relationships and pipelines in HubSpot, validate migration exports, handle Stripe billing transitions, respond to partners within 24 hours, and surface product/process feedback to improve the experience.

Lead and manage a team of 6-10 AEs to exceed pipeline and revenue targets. Coach junior sellers via call reviews, deal coaching, role-plays, and training. Recruit and onboard reps, partner with SDRs and RevOps, build metrics and dashboards, design and iterate sales plays, and use AI (Claude) for analyses and enablement. Collaborate with Marketing, Success, and Product and contribute to sales strategy and forecasting.