Jobs at Arch Amenities Group

Oversee all spa operations to ensure service excellence, staff development, regulatory compliance, and financial performance. Manage hiring, training, scheduling, inventory, vendor relations, marketing, and guest satisfaction while meeting revenue and profitability targets.

Oversee full spa operations to drive guest satisfaction and profitability. Hire, train, and lead staff; manage scheduling, treatment standards, inventory, vendor relationships, permits, and compliance. Build and manage budgets and P&L, analyze sales, run promotions, and collaborate on marketing. Resolve guest issues and track satisfaction metrics to improve service and operational performance.

The Front Desk Associate greets guests, manages inquiries, processes transactions, and maintains a clean facility. Responsibilities include guest relations and transaction management.

Welcome and assist spa members and guests, manage scheduling and point-of-sale transactions, maintain clean and guest-ready treatment areas, support same-day bookings and staff, uphold luxury service standards, and perform light inventory, reconciliation, and general front-desk duties in a high-end spa environment.

Lead FP&A including budgeting, rolling forecasts, financial modeling, reporting, variance analysis, and executive/board reporting. Partner with leaders to drive strategic decisions, improve processes, automate reporting, and build a high-performing FP&A team.

Provide tennis instruction and programming for adults and juniors, manage court reservations, pro shop and events, support facility operations and maintenance, promote memberships, handle reporting and inventory, and deliver excellent customer service while participating in staff duties and schedules.

Greet guests and members, answer inquiries, make reservations, process payments, maintain facility cleanliness and inventory, follow policies and reporting, assist with light lifting and event prep, and ensure a safe, welcoming member experience.

Manage day-to-day spa operations including budgeting, staffing, training, marketing, inventory control, guest service, compliance with health/licensing, financial reporting, and integration with hotel revenue centers.

Greet and assist guests and members, manage check-ins, reservations and payments, maintain facility cleanliness and security, handle paperwork and daily reconciliations, support staff and events, and communicate issues to management.

The FP&A Analyst will support financial planning, forecasting, reporting, and analysis, collaborating with business leaders to improve financial insights and decision-making.

Greet and assist spa guests and members, manage reservations and payments, maintain facility standards and inventory, report incidents, support front-desk operational tasks, and perform light physical duties.

Greet members and guests, provide facility information, enroll members, make reservations, handle payments and daily reconciliation, maintain cleanliness and inventory, report incidents, and assist staff with facility setup and equipment.

Greet members and guests, manage reservations and enrollments, handle payments and daily reconciliations, maintain facility appearance and inventory, report incidents, assist with light lifting and event prep, and provide exceptional customer service at the spa front desk.

Manage front desk operations, supervise/train and schedule front desk staff, handle paperwork and payroll, deliver excellent guest service, implement marketing plans, monitor facility maintenance and safety, conduct orientations, cover MOD rotation and childcare supervision, and perform opening/closing and facility inspections.

Greet members and guests, manage front desk operations, answer inquiries, process transactions, maintain facility security and cleanliness, enroll guests in programs, reconcile payments, and support staff with facility setup and inventory. Provide excellent customer service and follow Arch Amenities Group standards.

The Front Desk Associate greets guests, manages reservations, processes transactions, maintains facility cleanliness, and ensures customer satisfaction through exceptional service.

Provide professional hair and beauty services (shampooing, cutting, coloring, styling, treatments, makeup, nails, skincare); recommend products and additional services; maintain sanitation, client notes, and a stocked station; bring and service outside clientele while accepting new clients; attend training and team meetings; follow dress code and schedule availability including evenings, weekends, and holidays.

Greet and assist members and guests, handle inquiries and transactions, manage daily paperwork and cash reconciliation, maintain facility appearance and safety, enroll members in programs, and support staff with operational tasks.

The Spa Manager oversees daily operations, budget management, staff training, marketing strategies, and ensures excellent customer service while maintaining facility standards.

The Tennis Pro organizes tennis programs, provides lessons, manages reservations, ensures court maintenance, and oversees pro shop operations while maintaining excellent customer service.