Jobs at Arch Amenities Group

Greet members and guests, answer inquiries, enroll members, make reservations, process payments and reconcile sales, maintain facility cleanliness and inventory, follow brand standards and policies, report incidents, and assist staff with equipment and event preparation.

Supervise spa concierge and service providers, manage daily appointment flow, trainings, inventory, cleanliness, guest relations, promotions, and staff development. Ensure service standards, monitor certifications, handle complaints, and support spa operations and events.

Oversee full spa operations to drive guest satisfaction and profitability. Hire, train, and lead staff; manage scheduling, treatment standards, inventory, vendor relationships, permits, and compliance. Build and manage budgets and P&L, analyze sales, run promotions, and collaborate on marketing. Resolve guest issues and track satisfaction metrics to improve service and operational performance.

Oversee all spa operations to ensure service excellence, staff development, regulatory compliance, and financial performance. Manage hiring, training, scheduling, inventory, vendor relations, marketing, and guest satisfaction while meeting revenue and profitability targets.

Welcome members and guests, manage bookings and payments, maintain spa presentation, assist staff with operations, restock supplies, handle member inquiries, and uphold luxury service standards.

Lead FP&A including budgeting, rolling forecasts, financial modeling, reporting, variance analysis, and executive/board reporting. Partner with leaders to drive strategic decisions, improve processes, automate reporting, and build a high-performing FP&A team.

Provide tennis instruction and programming for adults and juniors, manage court reservations, pro shop and events, support facility operations and maintenance, promote memberships, handle reporting and inventory, and deliver excellent customer service while participating in staff duties and schedules.

Manage day-to-day spa operations including budgeting, staffing, training, marketing, inventory control, guest service, compliance with health/licensing, financial reporting, and integration with hotel revenue centers.

Oversee daily clubhouse and amenity operations, lead and train staff, manage administrative tasks (hiring paperwork, payroll, scheduling), ensure facility cleanliness and safety, handle resident/guest relations and complaints, coordinate vendors and contractors, run events and lifestyle programming, and use property management and point-of-sale systems to support operations.

Greet guests, manage spa reservations and payments, maintain facility standards and inventory, assist staff with setup and light lifting, handle paperwork and basic reporting, and ensure excellent customer service and security.

The Spa Front Desk Receptionist greets guests, processes transactions, answers inquiries, maintains facility cleanliness, and assists in member enrollment and reservations while providing exceptional customer service.

The Lifestyle Director oversees daily operations, social events, and staff supervision within the community, ensuring exceptional service in wellness and hospitality activities.

The Front Desk Associate greets guests, manages inquiries, processes transactions, and oversees facility cleanliness while ensuring customer satisfaction.

The Spa Receptionist greets guests, answers inquiries, processes transactions, maintains facility cleanliness, and provides customer service support at the spa front desk.

The Front Desk Associate greets guests, manages reservations, processes transactions, maintains facility cleanliness, and ensures customer satisfaction through exceptional service.

The Spa Receptionist welcomes guests, processes transactions, manages facility cleanliness, and ensures customer satisfaction by adhering to company standards.

The Spa Manager oversees daily operations, budget management, staff training, marketing strategies, and ensures excellent customer service while maintaining facility standards.

The Tennis Pro organizes tennis programs, provides lessons, manages reservations, ensures court maintenance, and oversees pro shop operations while maintaining excellent customer service.

The Spa Receptionist greets guests, manages transactions, maintains facility cleanliness, assists with reservations, and ensures a positive experience for members and guests.

The Spa Reception position involves managing appointments, greeting guests, maintaining spa cleanliness, and ensuring exceptional service standards.