Aqua Finance, Inc.
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Receive and review loan documents for accuracy and completeness to facilitate funding release. Communicate with dealers and lending sources to resolve documentation issues. Provide customer service through calls. Office-based position with physical demands detailed in the job description.
Lead a high functioning Complaints Resolution team, manage complaints processes, track and report on complaints, collaborate with cross-functional teams, and provide exemplary customer service.
The Human Resources Specialist is responsible for HR administrative tasks, employee relations, compliance, onboarding, HR program administration, and supporting leadership with ad hoc projects. The role requires attention to detail, confidentiality, and excellent communication skills.