Jobs at Aprimo

Manage existing enterprise customer relationships, renewals, retention, upsell and cross-sell opportunities. Handle contracts, amendments, negotiations, and commercial paperwork while ensuring compliance. Develop account expansion strategies, create proposals, manage complex sales cycles, and collaborate with Customer Success, Product, Support, partners, and internal stakeholders. The role requires solution selling, quota achievement, enterprise account development, and trusted relationships with executives and end users.

Leads Aprimo software implementation consulting and project management engagements. Responsibilities include pre-sales proposals and estimates, solution visioning, roadmap and scope definition, customer advisory, project planning, budget and risk management, executive communications, resource coordination, delivery assurance, and customer success transitions. The role balances hands-on platform consulting with management of multiple concurrent enterprise projects and contributes to implementation best practices and delivery tools.

Manage relationships with existing SaaS customers to drive satisfaction, retention, renewals, upsells, and cross-sells. Handle contracts, amendments, negotiations, and compliance while developing account expansion strategies. Collaborate with Customer Success, Product, Support, partners, and other stakeholders on complex sales cycles. Build trusted relationships with executives and end users, deliver tailored proposals, achieve sales quotas, and sell complex marketing technology solutions.

The Business Development Representative identifies and engages target prospects, builds outreach lists, conducts discovery conversations, generates qualified appointments, and develops new-business pipeline for Account Executives. The role uses sales and CRM tools including Salesforce, ZoomInfo, Cognism, Intent, and LinkedIn Sales Navigator; maintains accurate opportunity records; collaborates with marketing and sales teams; tracks territory KPIs; supports sales materials and initiatives; and develops market and competitor knowledge.

Designs enterprise integration solutions for Aprimo customers, partnering with sales, delivery, architecture, and client teams. The role advises customers on APIs, integration patterns, governance, KPIs, and best practices; leads technical projects; estimates work; supports SOW and contract creation; mentors development teams; and ensures high-quality solution delivery. It also contributes to consulting practice initiatives and helps clients optimize marketing technology stacks and enterprise processes.

Operate and improve a multi-tenant SaaS platform hosted on Azure. Responsibilities include incident response, root-cause analysis, infrastructure as code, CI/CD pipelines, containerization with Docker and Kubernetes, cloud resource management, monitoring, logging, security compliance, scripting, automation, collaboration with development teams, and documentation. The role requires hands-on use of AI tools to support coding, troubleshooting, operational analysis, and automation.

Manages inbound and outbound Business Development Representatives across EMEA and the US. Responsibilities include setting performance goals, coaching and mentoring team members, modeling prospecting and cold-calling practices, developing BDR playbooks, analyzing performance metrics, and collaborating with sales and marketing leadership to improve lead-to-opportunity conversion and pipeline growth. This is a hands-on first-line player-coach role.