Teams at Aprimo

Manage relationships with existing SaaS customers to drive satisfaction, retention, renewals, upsells, and cross-sells. Handle contracts, amendments, negotiations, and compliance while developing account expansion strategies. Collaborate with Customer Success, Product, Support, partners, and other stakeholders on complex sales cycles. Build trusted relationships with executives and end users, deliver tailored proposals, achieve sales quotas, and sell complex marketing technology solutions.

The Business Development Representative identifies and engages target prospects, builds outreach lists, conducts discovery conversations, generates qualified appointments, and develops new-business pipeline for Account Executives. The role uses sales and CRM tools including Salesforce, ZoomInfo, Cognism, Intent, and LinkedIn Sales Navigator; maintains accurate opportunity records; collaborates with marketing and sales teams; tracks territory KPIs; supports sales materials and initiatives; and develops market and competitor knowledge.

Designs enterprise integration solutions for Aprimo customers, partnering with sales, delivery, architecture, and client teams. The role advises customers on APIs, integration patterns, governance, KPIs, and best practices; leads technical projects; estimates work; supports SOW and contract creation; mentors development teams; and ensures high-quality solution delivery. It also contributes to consulting practice initiatives and helps clients optimize marketing technology stacks and enterprise processes.