Jobs at Applied Innovation

Develop new B2B business, prospect and close sales of copiers, printers, fax machines, and software solutions. The Account Manager builds client relationships, tailors technology solutions, manages sales activities in the CRM, supports retention and growth, and achieves assigned sales targets. This is an in-office role in Southfield, Michigan, with client on-site visits.

Provides Tier 2 technical support for managed-service clients, including workstation, server, Microsoft 365, Active Directory, Exchange, network, endpoint protection, VoIP, and storage administration. Troubleshoots and escalates issues, maintains documentation, supports customer calls, improves processes, and mentors Tier 1 technicians. This is an onsite Monday-through-Friday role with rotating on-call coverage approximately two to three times annually.

Develop new business and expand the production print portfolio across an assigned territory. Prospect clients, build relationships, assess business needs, recommend technology solutions, deliver demonstrations and training, and support post-sale implementation. Achieve revenue and margin targets, maintain Salesforce pipeline data, execute territory strategies, collaborate with technical teams, and stay current on production print and technology trends.

The Account Manager will prospect for new B2B clients, sell copiers, printers, fax machines, and related software, and achieve assigned sales targets. Responsibilities include conducting outreach and on-site visits, tailoring technology solutions, negotiating and closing business, maintaining client relationships, documenting activities in the CRM, and developing product knowledge. The role is office-based in Fishers, Indiana, Monday through Friday, and requires a valid driver’s license and clean driving record.

Develop new business, prospect and close B2B sales opportunities, sell copiers, printers, fax machines, and software solutions, and maintain long-term client relationships. The Account Manager will meet sales targets, conduct client visits, document activities in the CRM, understand product offerings, and collaborate with internal teams. The role is office-based in Clio, Michigan, Monday through Friday, with on-site client visits.

Develop new B2B business opportunities, prospect through multiple channels, sell copiers, printers, fax machines, and software solutions, and achieve sales targets. The Account Manager builds and maintains client relationships, manages customer needs, documents sales activity in CRM systems, and partners with internal teams to deliver tailored technology solutions. The role is office-based in Southfield, Michigan, with client on-site visits.

Leads IT deployment projects involving hardware, basic networking, and technology rollouts from planning through completion. Manages scope, schedules, budgets, quality, client communication, documentation, and operational processes using ConnectWise PSA. Supervises and develops Professional Services Engineers across multiple offices, coordinates with sales and service teams, supports pre-sales activities, and improves deployment procedures, scalability, and customer satisfaction.

Leads the IT Deployment Team in planning and delivering hardware, networking, and technology deployment projects. Manages scope, schedules, budgets, quality, client communication, documentation, and project metrics using ConnectWise PSA. Supervises and develops Professional Services Engineers, coordinates with sales and internal teams, creates SOPs, supports pre-sales activities, and drives process improvements. The role is onsite in Grand Rapids with travel to client sites across Michigan and Indiana.

Leads the organization’s IT function, including infrastructure, cloud, cybersecurity, telecommunications, enterprise applications, endpoint environments, and user support. Manages IT staff, vendors, budgets, policies, service delivery, technology roadmaps, upgrades, and cross-functional projects. Oversees disaster recovery, business continuity, backups, compliance, and security awareness while driving continuous improvement and reliable technology operations across a large multi-site organization.

Generate new business for Managed Network Services by prospecting, cold calling, networking, conducting discovery, presenting solutions, and closing agreements. Maintain Salesforce CRM hygiene, manage an active pipeline, build relationships with decision-makers, develop proposals, collaborate with technical and sales teams, attend industry events, and own the sales process from initial prospecting through close.

Develop new B2B sales opportunities and manage client relationships while selling copiers, printers, fax machines, and related software solutions. Responsibilities include prospecting, presenting, negotiating, closing business, meeting sales targets, maintaining customer satisfaction, documenting activities in the CRM, and conducting on-site client visits.

Develop new business opportunities, prospect and engage clients, sell copiers, printers, fax machines, and software solutions, and achieve sales targets. The Account Manager builds long-term client relationships, manages sales activities in the CRM, identifies market opportunities, and collaborates with internal teams to deliver tailored technology solutions. The role is office-based in Fort Wayne, Indiana, Monday through Friday, and includes on-site client visits.

Lead post-implementation onboarding for complex customer accounts, conduct health checks, identify risks, and coordinate issue resolution across internal teams. Own customer escalations from initiation through resolution, develop action plans, track progress, communicate updates, document root causes and corrective actions, and recommend improvements to onboarding, implementation, support, and escalation processes.

Develops new B2B business opportunities and manages client relationships while selling copiers, printers, fax machines, and related software solutions. Responsibilities include prospecting, presenting, negotiating, closing sales, meeting revenue targets, maintaining product knowledge, documenting activities in a CRM, and supporting customer retention. The role is fully in-office Monday through Friday, with client on-site visits as needed.

Provides Tier 1 technical support to clients through phone, email, and ticketing systems. Troubleshoots operating systems, Microsoft Office, Active Directory, Exchange, networking, DNS, DHCP, security tools, servers, storage, phones, and mobile devices. Documents issues, follows procedures, escalates unresolved problems, and follows up to ensure resolution. This is an onsite Monday-through-Friday role with rotating on-call coverage two to three times annually.

Provides technical expertise for production print solutions by assessing customer needs, recommending hardware and software, supporting sales presentations and proposals, integrating solutions into customer networks, improving workflows, and delivering technical support and training. Partners with account executives, prospects, customers, and internal teams to promote production print software and services.

Supports customer onboarding and maintenance of a meter software agent environment. Configures customer and equipment records, performs preventative maintenance, troubleshoots meter collection issues, analyzes reports across devices and networks, configures AR Data appliances, maintains documentation, and provides phone and email support. The role is designed to build practical software solutions, troubleshooting, data analysis, and customer service experience while working in an office environment.

Account Manager responsible for prospecting new business, selling copiers, printers, fax machines, and software solutions, achieving sales targets, managing client relationships, and maintaining CRM records. The role requires in-office work in Kalamazoo, Michigan, with phone, email, social media, and on-site client engagement. Candidates need strong communication, negotiation, organization, technology-learning, and customer relationship skills, along with a valid driver’s license and clean driving record.

Develop new B2B business opportunities and sell copiers, printers, fax machines, and related software solutions. Responsibilities include prospecting, conducting client visits, meeting sales targets, negotiating and closing deals, managing customer relationships, documenting activities in CRM, and partnering with internal teams to deliver tailored technology solutions.

Drive new business growth for Managed Print Services and SaaS solutions across Southeast Michigan and Northwest Ohio. Prospect, assess client print environments, present tailored solutions, negotiate, close sales, and achieve assigned goals. Partner with Account Managers to expand existing accounts, maintain customer relationships, deliver executive presentations, track opportunities in Salesforce, and stay current on print and workflow technologies.