Jobs at Applaudo

Leads discovery sessions and translates business needs into scalable, secure, cost-justified technology architectures. Designs distributed .NET and Azure solutions for high-volume workloads, evaluates modernization options, documents architecture decisions and disaster recovery plans, and manages risks, budgets, release processes, and change strategies. Collaborates with technical and non-technical stakeholders in English and Spanish while communicating trade-offs and sharing project knowledge.

Build and maintain production ETL and data-integration pipelines connecting Zuora REST APIs with GCP data warehouses. Develop TypeScript/Node.js and Python components, transform billing and revenue data, implement monitoring, retries, alerting, error recovery, and data-quality validations, and write complex SQL parity checks. Collaborate asynchronously within established architectures and CI/CD workflows while troubleshooting pipeline failures and supporting reliable data movement.

Develop and maintain reliable Python backend services, REST APIs, microservices, asynchronous workflows, and database persistence layers. Build Celery background tasks, support ETL orchestration, integrate third-party APIs and Azure services, and deploy containerized applications using Docker and Kubernetes. Troubleshoot issues, improve reliability and performance, document technical solutions, and collaborate autonomously with a US-based team.

Build and maintain production-grade data pipelines using Azure Databricks, Python, PySpark, Spark SQL, and Azure services. Integrate data from APIs, databases, cloud storage, SFTP, and enterprise platforms into centralized data hubs. Develop dimensional models, data warehouses, data marts, outbound feeds, SQL transformations, and data quality validations. Troubleshoot pipeline issues, investigate discrepancies, document solutions, and collaborate with stakeholders to deliver reliable data products.

Develop statistical and machine learning models, prepare and validate data from multiple sources, optimize SQL queries, and build Power BI dashboards. Use GCP to manage data pipelines and analytics solutions, translate business challenges into actionable recommendations, and collaborate with technical and business stakeholders. The temporary full-time contract runs from November 2 through December 31, 2026.

Own product requirements, roadmaps, prioritization, documentation, stakeholder alignment, and UAT support. Translate business needs into user stories, acceptance criteria, and functional requirements; identify gaps and edge cases; assess scope and change impacts; collaborate with developers and QA; and use AI tools to improve research and product documentation.

Build and evaluate machine learning solutions for company and entity matching using embeddings, LLMs, NLP, classification, ranking, and similarity methods. Define benchmarks, baselines, metrics, experiments, and error-analysis processes; assess model quality, scalability, inference costs, and edge cases. Work with large, messy, multilingual datasets and communicate technical findings to engineering and business stakeholders while independently documenting research and experiments.

Build and maintain production-grade LLM applications, agentic AI systems, and MCP servers. Design intent classification, evaluation, routing, and multi-API orchestration workflows; integrate Anthropic and OpenAI models; optimize prompts, cost, latency, and performance; and write SQL for monitoring and evaluation. Work within a partially documented Python codebase, contribute to architecture, and collaborate with engineering and AI teams to deliver reliable conversational AI solutions.

Leads software and digital projects from planning through delivery, managing work plans, milestones, roadmaps, critical paths, risks, dependencies, and stakeholder communication. Coordinates multidisciplinary technical and business teams, drives accountability, maintains project alignment with business objectives, and ensures timely execution in high-pressure environments. The role is full-time and onsite in San Salvador, El Salvador.

Provides legal counsel for public-sector engagements, procurement bids, contracts, regulatory compliance, labor law, and corporate advisory matters. Reviews tender requirements and subcontractor documents, supports go/no-go decisions, conducts compliance audits, maintains risk matrices, tracks deadlines, and advises cross-functional teams on legal risks and recommendations. The role is full-time and hybrid in San Salvador, requiring Spanish and English proficiency.

Designs and operates secure Azure platforms using Microsoft CAF, Terraform, Azure landing zones, networking, identity, security, governance, and policy controls. Manages Azure DevOps CI/CD pipelines, infrastructure automation, cloud monitoring, and application delivery workflows. Develops PowerShell, Python, or Bash automation, reviews infrastructure changes, supports application teams, troubleshoots environments, and provides technical leadership across cross-functional teams.

Own strategic enterprise accounts, driving retention, revenue growth, renewals, upselling, and cross-selling. Build executive relationships, develop account growth plans, lead business reviews, manage forecasts and pipelines, coordinate negotiations, monitor account health, resolve escalations, and identify opportunities across software, cloud, AI, data, cybersecurity, and managed services.

Monitor and investigate security alerts across endpoints, networks, identity systems, and cloud environments. Configure and tune SIEM, EDR/XDR, IAM, endpoint, and cloud security controls; correlate events, triage incidents, support containment, and improve detection rules. Review logs and authentication activity, validate endpoint and cloud compliance, document investigations, maintain SOC playbooks, and collaborate with infrastructure teams on secure architecture and incident response.

Design polished, responsive digital experiences for web, mobile, and kiosk platforms. Translate product requirements, user needs, and brand guidelines into high-fidelity interfaces, prototypes, design specifications, and development-ready assets. Apply design systems consistently, collaborate with product, UX, engineering, and stakeholders, participate in critiques, review implementations, and improve reusable components while ensuring usability, accessibility, and visual quality.

Own end-to-end product design initiatives from discovery through implementation and continuous improvement. Create user journeys, workflows, wireframes, prototypes, and high-fidelity designs across web, mobile, kiosk, and other digital experiences. Collaborate with product, engineering, research, and analytics teams; contribute to design systems; validate solutions through research and usability testing; communicate design rationale; and ensure implemented experiences meet usability and quality standards.

Analyze PeopleSoft HCM processes, identify automation opportunities, define requirements and implementation approaches, and create detailed technical documentation. Design and implement PeopleSoft configurations and custom solutions, support testing and troubleshooting, and present recommendations to technical and business stakeholders. The role requires strong PeopleSoft Payroll, Health & Welfare, Benefits, and PeopleTools expertise, along with consulting, documentation, and communication skills.

As a Hospitality Industry Expert, you will connect Applaudo with potential clients in the hospitality sector, leveraging your extensive network for business introductions and guiding digital transformation efforts.

Lead end-to-end UX/UI design for enterprise applications: conduct user research, create information architecture, flows, wireframes, high-fidelity interfaces and interactive prototypes, define scalable design systems, collaborate with Product and Engineering, deliver engineering handoffs, and iterate based on user feedback and testing.

Lead end-to-end technical recruiting for software, data, cloud, and QA roles: develop long-term sourcing strategies, partner with hiring managers, design interview and assessment processes, coordinate interviews, mentor junior recruiters, and improve recruitment tools and operations to deliver timely, market-aligned hires and excellent candidate experience.

Design, govern, and evolve enterprise data architectures and ecosystems. Develop data models (star/snowflake), oversee metadata and governance, recommend cloud data platforms, provide architectural guidance, and collaborate with stakeholders to enable analytics, AI, and secure scalable data solutions.