Jobs at Appian Corporation

Designs and maintains scalable relational and NoSQL database architectures for mission-critical government systems. Responsibilities include data modeling, legacy database analysis and migration, stored procedure and query conversion, ETL development, database cluster management, performance tuning, CI/CD integration, source control, and test-data generation. The role requires collaboration with technical teams, active or obtainable DoD Secret clearance, U.S. citizenship, and up to 10% annual travel.

Leads enterprise DevOps and cloud infrastructure operations for federal customers. Responsibilities include scaling Appian across AWS, Google Cloud, and Azure; administering Linux and Windows systems; automating patching and configuration management; optimizing relational databases; managing hybrid cloud and on-premises installations; and advising government stakeholders. The role requires an active Top Secret clearance, U.S. citizenship, technical education, systems administration experience, and CompTIA Security+ certification.

Own the Identity and Access Management product roadmap, defining and delivering enterprise authentication and authorization capabilities. Partner with Engineering, Security, Sales, Customer Success, and enterprise customers to translate identity protocols, compliance needs, and zero trust requirements into scalable platform features. Lead discovery, technical requirements, product specifications, user stories, performance analysis, and competitive positioning for integrations involving SAML, OIDC, OAuth 2.0, SCIM, and federated identity.

Own a strategic geographic territory and lead complex enterprise software sales cycles from prospecting through close. Build pipeline, win net-new customers, deliver value-based presentations, develop financial business cases, and align Customer Success, Solutions Consultants, engineering, and partners to accelerate deals. Advise senior executives on process automation and enterprise orchestration solutions across commercial and financial services sectors.

Serve as a strategic advisor to enterprise customers using the Appian platform, driving adoption, shaping business goals into success plans, monitoring account health, mitigating risks, expanding platform footprint, and collaborating with internal teams to deliver measurable outcomes and technical guidance.

Lead the U.S. Coast Guard Appian Modernization Program, transitioning separate projects into a centralized enterprise program. Responsibilities include platform strategy, governance, Center of Excellence development, roadmap ownership, stakeholder alignment, delivery oversight, risk management, executive communications, and advisory workstream coordination. The role oversees cross-functional teams and establishes reusable standards, integration patterns, release controls, and performance reporting to scale secure workflow and case-management solutions across federal mission-support functions.

Own the full lifecycle of core AI automation platform capabilities. Lead product discovery, vision, prioritization, Agile execution, cross-functional design, feature analytics, rollout governance, documentation, and market readiness. Partner with engineering, UX, sales, marketing, and professional services while mentoring junior product managers. Analyze technical tradeoffs, customer feedback, adoption metrics, and competing architectures to drive enterprise software outcomes.

Serve as strategic advisor to enterprise customers using Appian platform and related automation technologies. Drive adoption, build success plans and roadmaps, mitigate risks, identify expansion opportunities, and communicate value to stakeholders. Coordinate internal partners, mentor colleagues, and recommend process and technology improvements to achieve measurable customer outcomes.

Leads an engineering team developing AI-powered diagnostic and triage platforms for enterprise customer support. Responsibilities include architecting scalable AWS systems, building AI agents with Python and LangChain, managing quarterly releases, mentoring engineers, conducting code reviews, shaping technical roadmaps, and partnering with Product, Customer Success, and other stakeholders to improve issue resolution and customer satisfaction.

Leads Appian’s global demo readiness function, owning the DemoHub product lifecycle, reusable demo asset library, interactive Storylane experiences, and scalable demo environments. The role manages roadmap prioritization, requirements, release quality, adoption metrics, governance, and AI-assisted demo generation. It also coaches a distributed technical team and partners with Product, Marketing, Enablement, Sales Operations, IT, and field leadership to improve demo quality, sales effectiveness, pipeline velocity, and win rates.

Develop full-stack enterprise software using data structures, algorithms, object-oriented design, and AI-assisted coding tools. Contribute to architecture, define technical requirements, write automated tests, review code, resolve platform issues, build preventive automation, and collaborate in Agile teams using Git. Requires a computer science or related bachelor’s degree, at least one year of professional software development experience, AI coding assistant experience, and fluency in Java or C#.

Own the global partner deal registration lifecycle, validating eligibility, monitoring status, managing escalations, and ensuring CRM accuracy and program compliance. Coordinate among partners, alliances, and sales teams; analyze registration data to identify trends and performance gaps; improve operational processes; support partner onboarding and enablement; and oversee Chennai team operations, mentoring, priorities, escalations, and deliverables. Provide administrative support to Global Alliances leadership.

Partners with Sales executives to develop workforce plans, organizational structures, talent strategies, succession pipelines, leadership programs, and performance cultures. Leads change management, workforce analytics, employee relations, compensation and incentive guidance, executive coaching, and scalable HR frameworks across global sales teams. Advises senior leaders on talent investments and organizational effectiveness to support growth and revenue goals.

Leads and develops a team of pre-sales engineers delivering technical demonstrations, proofs of concept, integration strategies, and enterprise solution architectures. Partners with sales leadership on qualification, account planning, territory strategy, and revenue outcomes. Influences product direction through customer feedback and represents the platform in executive briefings and industry events. Requires extensive enterprise software pre-sales experience, technical architecture expertise, leadership experience, and up to 70% travel.

Leads and develops a team of pre-sales engineers responsible for enterprise technical demonstrations, proof-of-concept engagements, integration strategies, and technical sales execution. Partners with sales leadership on opportunity qualification, account planning, territory strategy, and revenue outcomes. Advises enterprise customers, influences product direction through field feedback, and represents Appian at executive briefings and industry events. The role requires extensive enterprise software experience and up to 70% travel.

Leads the technical evolution of the Appian platform by designing scalable, distributed, event-driven, cloud-native systems. Translates business goals into technical roadmaps, governs architecture and code quality, integrates AI capabilities, develops internal engineering frameworks, resolves critical production and performance issues, and mentors senior engineers. The role requires deep Java, AWS, enterprise architecture, infrastructure orchestration, observability, database, security, and large-scale software engineering expertise.

Process semi-monthly US payroll for hourly and salaried employees using Workday, with opportunities to support international payroll through CloudPay. Perform payroll audits, reconciliations, tax jurisdiction maintenance, compliance activities, payroll implementations, integrations, and payroll correspondence. Provide accurate, detail-oriented service to internal and external partners while supporting federal, state, and local regulatory requirements.

Build and scale internal security systems, analyze security data from logs and endpoints, design detection technologies, assess infrastructure risks, recommend remediation, and execute projects improving intrusion detection, scanning, testing, and response capabilities.

Lead modernization of Appian's global service desk by designing follow-the-sun support processes, pioneering internal AI adoption and training, standardizing hardware/software lifecycles, defining user-centric KPIs, and developing geographically distributed IT support talent to improve first-contact resolution and internal customer satisfaction.

Provide global end-user BI support, administer Salesforce and analytics platforms, design and maintain Tableau reports and dashboards, triage and resolve tickets, document processes, mentor junior team members, and collaborate with cross-functional stakeholders to improve BI systems.