Jobs at AppFollow

Manage a portfolio of Enterprise customers across Europe and APAC to drive retention and growth. Lead onboarding, act as trusted advisor, analyze metrics and NPS to anticipate risks, collaborate cross-functionally for renewals and expansion, and drive product adoption and customer advocacy.

Design, build, and maintain scalable backend systems for AppFollow. Implement automation for review tagging and responses, support analytics and insights from ratings/reviews, contribute AI-related features (semantic analysis, summarization), maintain internal and public APIs, collaborate on architecture, interact with legacy services, and support deployments and operations.

The Customer Renewals Manager oversees the renewal lifecycle for customers, ensuring timely renewals, managing retention, and identifying upsell opportunities while collaborating across teams to enhance customer success.

The Head of Sales will lead and manage a sales team, focusing on B2B SaaS revenue growth, accountable forecasting, and pipeline management while collaborating with marketing and customer success teams.