Teams at Appalachian Community Services

Serves as the front-office contact for clients and visitors, answers and directs calls, schedules appointments, manages clinician calendars, prepares records, collects service fees, assists with service inquiries, and maintains compliance with HIPAA, Medicaid, Medicare, and agency policies.

Serves as the front-office contact for clients and visitors. Answers and directs calls, responds to service questions, schedules appointments, manages clinician calendars, prepares daily records, collects payments, organizes files, and maintains compliance with HIPAA, Medicaid, Medicare, and agency policies.

Supervises and delivers mobile crisis services, including triage, clinical assessment, level-of-care determinations, crisis stabilization, case management, referrals, and coordination with psychiatrists, agencies, police, medical professionals, and community resources. Maintains clinical documentation and compliance with regulatory standards while supporting individuals experiencing mental health, substance use, or developmental disability-related crises.