Teams at Apex IT

Owns the functional support, enhancement strategy, and roadmap for Oracle HCM Cloud applications. Partners with HR, Payroll, Finance, IT, and business stakeholders to prioritize requirements, manage the product backlog, resolve complex functional issues, oversee testing and releases, and improve HCM processes. Evaluates quarterly releases and AI-enabled capabilities, supports integrations, governance, compliance, reporting, and adoption, and provides strategic guidance on Oracle HCM best practices and future-state solutions.

Leads end-to-end system integration testing strategy and execution, including test planning, scenario and script review, functional and integration testing, defect triage, quality metrics, environment and test data readiness, stakeholder coordination, UAT support, and release recommendations. Mentors QA personnel and vendors, communicates risks and progress to leadership, and drives automation, shift-left testing, and continuous process improvement.

Own and continuously improve Oracle Field Service and Oracle Fusion Service capabilities. The role manages functional support, process stabilization, integrations, enhancements, reporting, service workflows, workforce optimization, and product roadmaps. It partners with business, IT, field operations, and clients to prioritize improvements, resolve issues, align processes, and enhance service delivery. The role also mentors technical staff, supports recruiting and performance management, and requires strong English and Spanish communication skills.