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Social Impact
Provide logistical and administrative support for Aftercare: coordinate move-in logistics, third-party vendors, landlord communication, in-person check/key handoffs across NYC, maintain Salesforce and tracking systems, reconcile receipts, assist with data entry and reporting, and support team operations during high-volume periods.
Social Impact
Provide year-long, light-touch aftercare to housing voucher participants: monthly phone check-ins, quarterly in-unit visits, tenancy stabilization, referrals, voucher recertification support beginning month eight, liaison with providers and support network, emergency response during business hours and after hours, and maintain accurate Salesforce documentation.
Social Impact
Provide warm, bilingual phone-based aftercare: conduct monthly check-ins, answer participant calls, refer to community resources, escalate complex issues, and maintain accurate Salesforce documentation to support housing stability.
