Opportunity Navigation Specialist

Posted 5 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
65K-70K Annually
Mid level
Social Impact
The Role
Provide one-on-one and group employment and education coaching to participants with housing vouchers. Help set and reach employment/education milestones, connect to NYC workforce and training resources, facilitate workshops, develop partnerships, make warm referrals, coordinate with Aftercare team, and maintain accurate documentation in Salesforce and other systems.
Summary Generated by Built In
About Us

Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We believe every person deserves a place to blossom, and we’re building the tools, systems, and teams to make that possible. After move-in, we provide a year of aftercare to help participants not only stay housed, but thrive - pursuing goals in education, employment, and family.

Our Culture

At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there.

We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared.

We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home.

The Role

The Opportunity Navigation Specialist will report to the Aftercare Supervisor and help participants achieve meaningful employment and pursue education goals that lead to long-term economic stability. Working one-on-one and in group settings, this role supports participants in setting and reaching concrete education and employment milestones, removing barriers along the way, and connecting to the workforce and education resources available across New York City. 

This is a non-clinical role focused on opportunity, growth, and self-sufficiency. The Opportunity Navigation Specialist works alongside the Aftercare team, complementing the housing-stabilization work of Aftercare Specialists with specialized education and employment expertise.

Key Responsibilities

Employment Support 

  • Provide individualized employment coaching tailored to each Participant's goals, including resume and cover letter development, interview preparation, and job search strategy 
  • Identify appropriate job opportunities, training programs, and apprenticeships aligned with Participants' skills and interests 
  • Support Participants in navigating applications and addressing barriers to employment (documentation, transportation, work-readiness, and related needs) 
  • Provide ongoing support to help Participants obtain and maintain employment 

Education Support

  • Help Participants set and pursue education goals, including HSE/GED, ESOL, vocational certifications, and post-secondary enrollment 
  • Guide Participants through application, enrollment, and financial aid processes 
  • Connect Participants to adult education and training resources across NYC

Workshops & Group Facilitation

  • Facilitate recurring workshops on topics such as job search strategies, workplace skills and professional communication, career pathways, and educational opportunities and financial aid

Partnership Development & Referrals

  • Develop and maintain partnerships with workforce development organizations, training providers, educational institutions, and community-based resources 
  • Make warm referrals and coordinate follow-through; surface and escalate other needs (e.g., benefits, legal) to the appropriate Aftercare team member 

Coordination & Documentation

  • Coordinate with Aftercare Specialists and supervisors through case conferencing and warm handoffs 
  • Maintain accurate, timely documentation in Salesforce or related systems 
  • Participate in team meetings and case conferences 

Other duties as assigned 

Qualifications
  • Bachelor's degree required; degree or certification in workforce development, vocational counseling, social work, or a related field preferred 
  • 2-4 years of experience in employment services, workforce development, vocational or education counseling, or related case management 
  • Familiarity with the NYC workforce development and adult education landscape (e.g., Workforce1, CUNY, HSE/ESOL and sector-based training providers) 
  • Knowledge of NYC voucher systems and the populations Anthos|Home serves preferred 
  • Strong organizational, follow-through, and relationship-building skills 
  • Comfort with field travel across all five boroughs as a regular part of the role (MetroCard or transportation reimbursement provided)
  • Tech-savvy and quick to learn new digital tools and systems; Proficiency in Google Workspace (Docs, Sheets, Gmail); proficiency in Salesforce or similar CRM data systems
  • Bilingual English/Spanish preferred
    Compensation and Benefits
    • Competitive starting salary: $65,000 - $70,000
    • Hybrid work environment: 2-5 days in office &/or in the field
    • This role requires flexibility to work evenings and weekends as needed.
    • Comprehensive benefits package including:
      • Health, dental, and vision insurance
      • 401(k) with 4% employer match
      • Generous paid time off
      • Summer Fridays in August
      • Professional development opportunities
      • Current wellness perks: Weekly yoga classes, ClassPass subscription etc.
    Join Our Team

    Join a mission-driven team moving at startup speed to create real change in New York City. If you’re excited by building something new, using technology for social good, and contributing ideas that shape how we work, we’d love to meet you. Apply now to join Anthos|Home and help create a new way home.

    How to Apply

    Please send your resume and cover letter through our careers site.

    Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.

    Skills Required

    • Bachelor's degree
    • 2-4 years experience in employment services, workforce development, vocational or education counseling, or related case management
    • Familiarity with NYC workforce development and adult education landscape (Workforce1, CUNY, HSE/ESOL, sector-based training)
    • Knowledge of NYC voucher systems and the populations served
    • Strong organizational, follow-through, and relationship-building skills
    • Comfort with field travel across all five boroughs as a regular part of the role
    • Tech-savvy; proficiency in Google Workspace (Docs, Sheets, Gmail)
    • Proficiency in Salesforce or similar CRM/data systems
    • Flexibility to work evenings and weekends as needed
    • Bilingual English/Spanish
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    The Company
    49 Employees
    Year Founded: 2022

    What We Do

    Anthos|Home is a New York City-based nonprofit dedicated to combating homelessness by streamlining the housing voucher process. By partnering with government agencies, landlords, and community nonprofits, they expedite access to permanent housing for homeless and vulnerable residents, providing essential services to both tenants and housing providers to ensure long-term stability and success.

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