Jobs at AnswersNow

Leads the operations function overseeing the client journey from initial inquiry through clinical assessment scheduling. Owns funnel analytics, HubSpot and Aircall systems, AI automation, quality assurance, capacity modeling, forecasting, unit cost economics, staffing alignment, budgets, and operational KPIs. Partners cross-functionally with Clinical, Revenue Cycle Management, Product, Finance, and Growth while reporting recommendations and performance to senior leadership.

Lead architecture and technical strategy for a remote engineering organization building a React, Node.js, PostgreSQL, and AWS platform. Mentor engineers, establish engineering standards, drive JavaScript-to-TypeScript migration, design ETL and AI/LLM integration systems, resolve technical debt, and oversee technical design reviews, production support, incident response, hiring, and delivery. Partner with product, clinical, and business stakeholders to build scalable, reliable software.

Manages and grows healthcare provider partnerships through territory-based prospecting, in-person meetings, presentations, demos, outbound outreach, and account planning. The role generates referral pipelines, closes opportunities, supports partner retention and growth, maintains CRM data and sales reporting, tracks KPIs, and coordinates issue resolution with internal teams. Daily travel within the local territory is required, along with frequent communication and relationship-building with medical practices and other healthcare partners.