Jobs at Anovia Inc.

Serve as technical lead for presales on multi-domain deals: run discovery and design workshops, architect cybersecurity and networking solutions, produce diagrams, BOMs and SOWs, build outcome-based business cases, and support sales from discovery through proposal.

Senior customer-facing Solutions Architect leading pre-sales discovery, design, and technical win strategy for networking, cybersecurity, SASE, Zero Trust, cloud, and managed services. Owns solution designs, BOMs, SOWs, executive briefings, and recurrent managed services business cases while mentoring junior staff and partnering with vendors to drive revenue and client retention.

Develop and maintain modern web applications, build frontend portals, integrate with APIs, and ensure user-friendly interfaces and performance optimization.

The L2 NOC Five9 Engineer monitors and troubleshoots UC and CCaaS platforms, resolves call-flow issues, and performs system management tasks in a 24x7 environment.

The role involves architecting solutions for HPC and container platforms, focusing on design, implementation, customer engagement, and project delivery while leveraging extensive technical expertise in relevant technologies.

The Sr. Platform Developer will develop scalable APIs, manage system integrations, ensure backend reliability, and implement microservices architecture while collaborating with cross-functional teams.

Execute regression and performance test suites in staging, facilitate UAT, log and manage defects in Jira, collaborate with developers and stakeholders during monthly milestone reviews, and report testing status and defect trends.

Lead design and delivery of enterprise Linux platform and virtualization solutions, translating business and security requirements into architectures. Hands-on responsibilities include KVM/libvirt and VMware design, HPE VM Essentials/Morpheus deployment, advanced Linux administration, storage and networking integration, automation scripting, validation, and cross-functional coordination to ensure production readiness and operational stability.

The Technical Support Specialist provides first-level remote support to customers in public safety, managing incidents and driving improvements in service processes.

Provide voice and email technical support, manage incidents according to ITIL processes, and troubleshoot various hardware and software issues.

Perform operational root-cause analysis across people, processes, and tools; build and refine dashboards; deliver executive-ready presentations and escalation insights; recommend tool enhancements and prioritize improvement initiatives with cross-functional teams to improve workflow efficiency and customer outcomes.

Senior System Administrator responds to technical support requests via phone/email/chat, troubleshoots desktops, servers, network printing, Exchange/Office365, Active Directory, backups, SAN/NAS, SQL and Intune; performs move/add/change tasks, resolves escalations, trains users, and collaborates cross-functionally. Participates in on-call rotation and occasional after-hours work.

Provide Level 3 escalation and expert technical support for enterprise IT infrastructure across multi-client data centre environments. Design, implement, troubleshoot, and optimize Windows Server, virtualization (VMware/Hyper-V/NSX), storage, backups, Active Directory, and hybrid Azure/Microsoft 365 systems. Standardize configurations, document SOPs, automate provisioning and patching, collaborate with network/security teams, mentor junior engineers, and lead Tiger Team projects.

As a Technical Support Specialist, you will provide Tier 2 support for Avaya systems, troubleshoot complex VoIP issues, and document solutions.

Lead and supervise NOC and System Engineers for MSP-managed services, ensuring SLA compliance, shift coverage, ticket backlog management, ConnectWise usage, technical second-line support, quality monitoring, reporting, and continuous process improvements while coaching a customer-focused team.