Jobs at Annie Aesthetic

Manage inbound and outbound calls, follow up with leads and inquiries, convert prospects into booked appointments, coordinate scheduling across multiple med spa locations, document client interactions, track sales activity and conversion metrics, and support promotions, re-engagement campaigns, and appointment reminders. Collaborate with clinic and front desk teams to ensure smooth client handoffs.

Greet and assist medspa clients, manage check-ins, payments, appointments, inquiries, records, phone and email communications, and patient flow. Maintain an organized, welcoming facility and complete opening and closing duties. The role requires strong customer service, multitasking, administrative, and communication skills, with Mandarin fluency required. High performers may advance to a Sales Consultant position.

Leads operational and financial performance for one to two medical aesthetics clinics, tracking KPIs, improving revenue and efficiency, coaching staff, managing clinic systems, supporting vendors, and maintaining licensing and clinical compliance. The role is hands-on and designed to develop into a Director of Operations overseeing approximately seven to eight clinics.

Create and edit social media reels, videos, graphics, stories, and cross-platform content for medspa and wellness brands. Manage engagement and profile optimization, support follower growth, maintain organized content assets, and compile reports using platform insights. The intern will manage multiple accounts and deadlines, work 10–15 hours weekly, and may grow into a full-time role.

Lead provider coaching, training, and ramping across clinics. Use performance data to create personalized development plans, design scalable education programs, build a provider community, identify and share best practices, and partner on recruiting and onboarding. Travel frequently to deliver hands-on coaching, measure training impact, and drive clinical and business performance.

Lead operational and strategic management of a $20M, five-clinic portfolio in Los Angeles. Own P&L, coach Clinic Managers, drive integrations (Zenoti EMR), implement SOPs, manage vendors, ensure compliance, support growth and post-acquisition integrations, and train junior operations staff. Must be LA-based, onsite 3-4 days weekly, and fluent in Mandarin.

Serve as the client-facing cornerstone: manage scheduling, confirmations, multi-line phone inquiries, POS transactions, client records, retail sales, reception presentation, staff coordination, inventory, onboarding, and client education on skincare and injectables.

Own operational and financial performance for a subset of multi-site medspa and functional health clinics. Drive P&L outcomes, set and track KPIs, coach clinic managers, lead integrations for acquisitions, partner on diligence and 100-day plans, improve EMR utilization and clinical reporting, manage vendors and compliance, and execute growth initiatives across service lines and operational efficiencies.