Jobs at Ancestry

Manage genealogical research projects for clients across the Southern United States. Responsibilities include setting expectations, assigning work to genealogists and contractors, managing budgets and schedules, coordinating archive and library research, ensuring research quality, and mentoring and teaching team members.

Leads and develops a team of up to 15 genealogical researchers and Research Managers. Oversees research quality, professional standards, client satisfaction, project allocation, and operational bottlenecks while managing a portfolio of active client cases. Partners with operations leadership on hiring and goals, collaborates with client relationship managers, and provides executive-level input on product quality and client experience.

Leads, mentors, and performance-manages a team of genealogical researchers and managers. Oversees research quality, professional standards, case allocation, client projects, operational bottlenecks, hiring, and team goals while maintaining active Eastern European and Jewish genealogy research. Collaborates with operations and client relationship leaders to resolve concerns and improve service and product quality.

Leads Growth Markets programs by translating commercial priorities into execution plans, coordinating product, technology, marketing, CRM, localization, and member services launches, managing risks and dependencies, facilitating stakeholder decisions, and overseeing media budget workflows, suppliers, invoices, and approvals.

Owns Workday People Systems across Core HCM and Hire-to-Retire processes, including configuration, security, integrations, reporting, analytics, automation, and continuous improvement. Leads system releases and transformation projects, develops Power BI dashboards and workforce insights, resolves complex issues, manages KPIs, and partners with HR leaders. The role also mentors junior analysts, promotes self-service, and communicates technical concepts to technical and non-technical stakeholders.

Build, personalize, test, and deploy lifecycle email campaigns and automated programs in Braze. Manage audience segmentation using Liquid, Braze tools, and custom queries. Conduct end-to-end QA for rendering, responsiveness, personalization, links, and deliverability. Troubleshoot HTML, CSS, JSON, dynamic logic, and audience-filter issues while coordinating with CRM, creative, data, analytics, and development teams to deliver accurate campaigns.

Designs end-to-end product experiences for Ancestry’s DNA customers, from kit registration through DNA traits. Translates complex genetic and technical requirements into intuitive, accessible user flows, prototypes, and polished interactions. Collaborates with product, engineering, science, research, content, and analytics teams while applying design systems, customer research, usability feedback, and strong visual and interaction design craft.

Lead integrated marketing campaigns in Canada across brand, performance media, and the full customer journey. Manage media and creative agencies, budgets, KPIs, optimization, testing, and cross-functional stakeholder alignment across Canada, the UK, and the US. This fixed-term role requires strategic planning, hands-on campaign execution, data-driven decision-making, and occasional meetings outside standard hours.

Lead enterprise security operations, resilience, incident response, threat intelligence, cloud security, IAM, and risk management. Serve as deputy to the CISO and primary incident commander while advising executives on cyber risk. Build and scale multidisciplinary security teams, modernize cloud-native defenses, embed security-by-design across products and AI/ML systems, and establish metrics-driven governance, automation, regulatory alignment, and business-focused security strategies.

Part-time contractor Content Writer specializing in Australian genealogy and history. Responsibilities include conducting historical research, writing record descriptions, personalized stories, and blog posts, revising content with editors, following style and tone guidelines, ensuring factual accuracy and cultural sensitivity, meeting deadlines, and providing project updates.

Part-time contractor Content Writer specializing in Continental European genealogy and history. Responsibilities include researching historical records, writing collection descriptions, personalized stories, and blog posts, revising content with editors and program managers, following style and tone guidelines, ensuring factual accuracy, meeting deadlines, and providing status updates.

Part-time contract Content Writer specializing in Native American genealogy and historical research. Responsibilities include researching historical topics, writing record descriptions, personalized stories, and blog posts, applying style and tone guidelines, incorporating editorial feedback, ensuring factual accuracy, and meeting deadlines. Candidates need strong writing, editing, research, communication, and family-history skills, along with cultural sensitivity and Native American genealogy expertise.

Part-time contractor responsible for researching and writing UK and Irish genealogy content, including record descriptions, personalized historical stories, and blog posts. Collaborates with an editor and program manager, revises content to meet style and tone standards, verifies facts through historical research, manages deadlines, and provides status updates. Requires specialized UKI genealogy research and writing experience, strong editing skills, attention to detail, and familiarity with UK English and regional terminology.

Part-time contract Content Writer specializing in African American genealogy and historical research. The writer will create collection descriptions, personalized historical stories, and blog posts; conduct detailed research; ensure factual accuracy, style and tone consistency; collaborate with editors and program managers; meet deadlines; and provide status updates. Strong writing, editing, communication, research, family history, and sensitive-topic expertise are required.

Serve as the primary administrative and operational partner to the CTO and Technology VPs. Manage complex calendars, travel, expenses, meeting preparation, events, offsites, vendors, invoices, and special projects. Coordinate across executives, technology teams, internal stakeholders, and external partners while maintaining discretion, prioritizing competing demands, and supporting administrative team coverage and best practices.

Lead the design vision for Ancestry’s core family-history experiences, including the Tree, Person Page, Merge, and Records. Drive cohesive customer journeys, identify opportunities to improve trust and engagement, translate research and data into design direction, and collaborate across product, engineering, data, marketing, and support. Guide user flows, prototypes, wireframes, and visual systems while coaching designers and aligning senior stakeholders around human-centered product strategy.

Own developer-experience workflows from discovery through adoption, acting as product manager, designer, and engineer. Build internal tools including TypeScript and React interfaces, backend services, APIs, CLIs, CI/CD integrations, and AI-enabled workflows. Conduct user research, define product scope, design experiences, ship software, measure adoption, and drive rollout. Candidates need 5+ years of software engineering experience and experience building developer-facing products.

Maintain and troubleshoot an enterprise environment of approximately 800 systems and 2 petabytes of storage. Manage Linux systems, workstations, servers, networks, applications, storage, and cloud infrastructure. Configure and deploy hardware and operating systems, support users, monitor workflows, plan upgrades, coordinate outages, and participate in architecture discussions. Provide continuous operational support through a 24/7 on-call rotation.

Owns lifecycle marketing campaigns across onboarding, engagement, retention, and win-back. Responsibilities include developing multi-channel strategies, managing campaign execution, conducting A/B tests, analyzing funnel performance, overseeing segmentation, and collaborating with MarTech, Product, Creative, Data, and Web Analytics teams. The role also mentors junior team members and optimizes automated communication programs using customer and behavioral data.

Capture and digitize archival documents, perform quality audits, maintain project records and spreadsheets, transmit image files, enhance and organize digital files, and coordinate equipment maintenance. The role requires careful, independent work, troubleshooting, scanning and editing equipment experience, and familiarity with photography, libraries, archives, or history.