Jobs at Ancestry

Capture and digitize archival documents, perform quality audits, maintain project records and spreadsheets, transmit image files, enhance and organize digital files, and coordinate equipment maintenance. The role requires careful, independent work, troubleshooting, scanning and editing equipment experience, and familiarity with photography, libraries, archives, or history.

Capture and digitize archival documents, perform image quality audits, record progress in complex spreadsheets, transmit image files, maintain scanning equipment, coordinate hardware servicing, enhance images, organize files, and support project-related tasks. The role requires careful, independent work, experience with scanning and editing equipment, and familiarity with photography, libraries, archives, or history.

Supports daily content production by processing and tracking data, monitoring workflows, verifying accuracy, troubleshooting basic system issues, documenting resolutions, and coordinating with internal teams and vendors. The role performs hands-on operational tasks, maintains documentation, tests workflows, and escalates complex content or system problems.

Provides frontline support for high-availability cloud systems, monitors infrastructure, manages incidents, coordinates outage bridges, documents technical issues, and develops automation and AI agentic workflows. The role partners with development teams to improve detection and resolution, supports AWS technologies, databases, networks, CI/CD tools, and observability platforms. This is a Monday–Thursday overnight shift within a 24/7 command center and includes some holiday coverage.

Lead end-to-end product design for Ancestry’s Share strategy, creating consumer experiences that help users connect and share family discoveries. Shape product strategy, translate customer insights and data into intuitive interactions, develop flows and prototypes, collaborate cross-functionally, advocate for customers, and mentor designers. The role requires strong systems thinking, interaction and visual design craft, storytelling, stakeholder influence, and comfort with ambiguity and experimentation.

Capture and quality-audit digital images of archival documents, maintain and transmit image files, perform basic image enhancement and equipment maintenance, track progress in spreadsheets, and support project-related tasks while preserving professional relationships with partners.

Capture digital images of archival documents, conduct quality audits, record progress and audit notes in spreadsheets, transmit image files, maintain scanning equipment, coordinate third-party repairs, perform basic image enhancement and file organization, and manage project-related tasks independently.

Lead and execute performance marketing for the AU market: build a test-and-learn engine, leverage AI to optimise and automate campaigns, scale winning strategies across channels, manage agencies, own measurement/attribution/budgets, and collaborate cross-functionally to drive subscription growth and measurable commercial impact.

Capture and quality-check digital images of archival documents, perform basic image enhancement and file organization, maintain and report progress in spreadsheets, coordinate image transmission and equipment maintenance, and support miscellaneous project tasks while protecting Ancestry’s mission and partner relationships.

Supervise a team of 8-10 digitization specialists to digitize and preserve historic records onsite. Manage production rates, train and hire specialists, perform quality checks and image corrections, troubleshoot imaging pipeline issues, coordinate equipment and hard drive shipments, and ensure reliable attendance and communication. Contract position, on-site in Philadelphia, 40 hours/week.

Lead and supervise Customer Relations Associates, coach and manage performance, handle escalated customer issues, analyze metrics and reporting, support onboarding and training, drive process improvements, provide technical support for iMemories applications, and collaborate cross-functionally to resolve order and service issues.

Capture and process digital images of archival documents, perform quality audits, maintain and transmit image files, do basic image enhancement and equipment maintenance, and track project progress in spreadsheets.

Lead development and execution of strategic partnership pipelines to drive commercial growth and audience expansion. Negotiate and implement partnership agreements, manage partner relationships, and coordinate cross-functional teams for seamless integration. Define and track KPIs, report ROI, and optimize partnership strategies to meet business objectives.

Lead and negotiate global vendor, procurement, and technology agreements; draft and review SaaS, licensing, and security/DPA terms; partner with privacy and cross-functional teams; build AI-enabled legal playbooks, templates, and workflows; provide commercial legal guidance and support strategic corporate initiatives.