Jobs at Ancestry

Lead and mature an Incident Response team: manage end-to-end incident lifecycle (triage, containment, forensics, eradication, recovery), mentor responders, drive playbooks and automation, run post-incident reviews, report KPIs to leadership, and coordinate crisis communications with legal and PR.

Support data governance, quality, and analytics enablement for enterprise data platforms. Partner with engineering, Finance, and analytics teams to define metrics, automate quality checks, manage stakeholder requests, document specs, track platform health, and support migrations while applying AI-augmented PM practices.

Lead and negotiate global vendor, procurement, and technology agreements; draft and review SaaS, licensing, and security/DPA terms; partner with privacy and cross-functional teams; build AI-enabled legal playbooks, templates, and workflows; provide commercial legal guidance and support strategic corporate initiatives.

Lead Ancestry’s integrated marketing strategy across the consumer journey. Define audience, messaging, and campaign frameworks; align cross-functional teams; guide major campaigns; partner with analytics to set success metrics; and drive test-and-learn optimization to improve awareness, consideration, conversion, and retention.

Own and optimize end-to-end CRM programs: campaign planning, segmentation, automation, testing, and reporting. Manage execution across CRM platforms, partner cross-functionally, leverage customer data and AI tools to drive engagement, retention, and subscription revenue, and support a Braze migration.

Lead product strategy and roadmap for genetic genealogy features by partnering with engineering, design, data science, and content experts. Drive discovery through prototyping, user interviews, and experimentation; define APIs, matching logic, agentic workflows, and UI components that combine DNA insights with historical records; and deliver globally scalable, data-driven experiences that surface meaningful family connections.

Lead Product Designer focused on systems design: define and evolve interaction patterns, components, and design principles; identify cross-product fragmentation; embed with teams to unblock design; partner with research, engineering, and content to build scalable design systems, prototypes, and frameworks; drive alignment and influence product direction through systems thinking and facilitation.

Lead design-engineering work to turn design explorations into testable, cross-platform prototypes and production-adjacent code. Partner with designers and engineers to ensure shipped web, iOS, and Android experiences match design intent and quality, extend the design system, and create reusable foundations, tools, and implementation frameworks.

Capture and quality-check digital images of archival documents, perform basic image enhancement and file organization, maintain and report progress in spreadsheets, coordinate image transmission and equipment maintenance, and support miscellaneous project tasks while protecting Ancestry’s mission and partner relationships.

Conduct expert U.S. genealogical and heir/forensic research (19th–21st centuries), including probate and legal records; assess feasibility; produce research logs, reports, and client updates; meet billable-hour targets and quality standards; manage multiple projects, collaborate with Research Managers, and provide/receive constructive feedback.

Lead and execute specialized genealogical research for the U.S. Mid-South and South. Manage 30–70 active client projects, deliver research logs and narrative reports, apply DNA analysis to solve complex cases, communicate with clients and CRMs, and supervise and coach pod members to ensure research quality and performance metrics (including 5.5 billable hours/day).

Capture and quality-audit digital images of archival documents, maintain and transmit image files, perform basic image enhancement and equipment maintenance, track progress in spreadsheets, and support project-related tasks while preserving professional relationships with partners.

Lead corporate tax planning, compliance, and provision (ASC 740) activities. Oversee US federal, state, and local filings, SOX controls, and audit defense. Drive tax-saving initiatives, transactional due diligence, legislative impact analysis, and mentor tax team members to improve technical capabilities and execution.

Lead and execute performance marketing for the AU market: build a test-and-learn engine, leverage AI to optimise and automate campaigns, scale winning strategies across channels, manage agencies, own measurement/attribution/budgets, and collaborate cross-functionally to drive subscription growth and measurable commercial impact.

Design, build, test, and deploy backend microservices for Ancestry Member Trees. Work on high-throughput, cloud-based systems, write unit tests, IaC, and guide AI agents to produce maintainable code while reviewing machine-generated output.

Contract, full-time on-site role to digitize archival documents: capture images, perform quality audits, basic image enhancement and file organization, maintain spreadsheets, coordinate image transmission and equipment maintenance, and support miscellaneous project tasks.

Lead product strategy and roadmap for DNA features that combine genomic and genealogical data. Drive user conversion and retention, build AI-powered insights (GenAI/LLMs), prototype with AI-native workflows, collaborate with DNA science and engineering to build platform services and APIs, lead UX design and experimentation, and iterate using quantitative and qualitative feedback.