Jobs at Ancestry

Conduct expert U.S. genealogical and heir/forensic research (19th–21st centuries), including probate and legal records; assess feasibility; produce research logs, reports, and client updates; meet billable-hour targets and quality standards; manage multiple projects, collaborate with Research Managers, and provide/receive constructive feedback.

Capture and quality-audit digital images of archival documents, maintain and transmit image files, perform basic image enhancement and equipment maintenance, track progress in spreadsheets, and support project-related tasks while preserving professional relationships with partners.

Capture digital images of archival documents, conduct quality audits, record progress and audit notes in spreadsheets, transmit image files, maintain scanning equipment, coordinate third-party repairs, perform basic image enhancement and file organization, and manage project-related tasks independently.

Design, build, test, and deploy backend microservices for Ancestry Member Trees. Work on high-throughput, cloud-based systems, write unit tests, IaC, and guide AI agents to produce maintainable code while reviewing machine-generated output.

Lead and execute performance marketing for the AU market: build a test-and-learn engine, leverage AI to optimise and automate campaigns, scale winning strategies across channels, manage agencies, own measurement/attribution/budgets, and collaborate cross-functionally to drive subscription growth and measurable commercial impact.

Write researched, audience-aware contextual content (record descriptions, personalized stories, blog posts) for Ancestry. Collaborate with an Editor and Program Manager, follow style and tone guidelines, verify facts with historical research, meet deadlines, and provide status updates. Produce high-quality copy on sensitive topics and diverse historical subjects.

Capture and quality-check digital images of archival documents, perform basic image enhancement and file organization, maintain and report progress in spreadsheets, coordinate image transmission and equipment maintenance, and support miscellaneous project tasks while protecting Ancestry’s mission and partner relationships.

Supervise a team of 8-10 digitization specialists to digitize and preserve historic records onsite. Manage production rates, train and hire specialists, perform quality checks and image corrections, troubleshoot imaging pipeline issues, coordinate equipment and hard drive shipments, and ensure reliable attendance and communication. Contract position, on-site in Philadelphia, 40 hours/week.

Capture high-quality digital images of archival documents, perform quality audits, maintain files and spreadsheets, coordinate image delivery, perform basic image enhancement and routine equipment maintenance, and support miscellaneous project tasks while preserving Ancestry's standards.

Capture and process digital images of archival documents, perform quality audits, log progress and audit notes in spreadsheets, manage file organization and basic image enhancement, coordinate equipment maintenance, and deliver images to corporate office while supporting project-related tasks.

Lead and supervise Customer Relations Associates, coach and manage performance, handle escalated customer issues, analyze metrics and reporting, support onboarding and training, drive process improvements, provide technical support for iMemories applications, and collaborate cross-functionally to resolve order and service issues.

Capture and process digital images of archival documents, perform quality audits, maintain and transmit image files, do basic image enhancement and equipment maintenance, and track project progress in spreadsheets.

Own day-to-day facilities, operations, and workplace experience for Ancestry's Draper HQ. Lead facilities maintenance, vendor management, security and emergency preparedness, mailroom/logistics, budgeting, and onsite workplace programming. Act as primary on-site contact, support workplace initiatives, partner cross-functionally, and ensure a welcoming, safe, and well-run environment for employees and visitors.

Lead development and execution of strategic partnership pipelines to drive commercial growth and audience expansion. Negotiate and implement partnership agreements, manage partner relationships, and coordinate cross-functional teams for seamless integration. Define and track KPIs, report ROI, and optimize partnership strategies to meet business objectives.

Lead and negotiate global vendor, procurement, and technology agreements; draft and review SaaS, licensing, and security/DPA terms; partner with privacy and cross-functional teams; build AI-enabled legal playbooks, templates, and workflows; provide commercial legal guidance and support strategic corporate initiatives.