Jobs at Amtech Software

Senior hands-on cloud technologist who owns Amtech's AWS platform architecture, multi-account landing zone, IaC golden-path, and migration from private cloud. Author high-leverage Terraform modules, set CI/CD and observability standards, ensure security/compliance (SOC 2, ISO 27001), enable AI-assisted workflows, mentor senior engineers, and act as primary technical liaison to AWS and partners.

Senior individual contributor SRE responsible for reliability, observability, automation, and incident command across multi-account AWS SaaS. Design Terraform modules, CI/CD pipelines, autoscaling/self-healing, OpenTelemetry-based monitoring, and security controls; mentor engineers and integrate validated AI tooling.

Provide in-person IT support and regional execution for Bengaluru office; manage endpoints, identity, networking, and hybrid infrastructure; improve monitoring, automation, and ITSM processes; support security/compliance (SOC 2/ISO 27001); run asset lifecycle, vendor coordination, and documentation to reduce incidents and improve operational reliability.

Early-career SRE role supporting AWS-hosted multi-tenant SaaS: operate observability, monitor SLIs/SLOs, run incident response, automate operations with Python/Bash and Terraform, support container/serverless workloads, maintain runbooks, and follow security/compliance practices (SOC 2, ISO 27001).

Lead and execute ERP implementations: gather requirements, configure solutions, document, test, and train users. Partner with customers on solution design, deliver industry-specific knowledge transfer, produce training/materials, support presales, escalate and resolve delivery risks, mentor peers, and travel up to 50% for onsite engagements.

Build and operate monitoring, automation, and incident response systems for a multi-account AWS SaaS platform. Own services end-to-end, automate infrastructure with Terraform, maintain CI/CD in GitHub Actions, run containerized and serverless workloads (ECS Fargate, EKS, Lambda), improve SLO/SLI-driven reliability, participate in PagerDuty on-call, embed security and compliance (SOC 2, ISO 27001), and apply governed AI-assisted engineering workflows.

Own end-to-end quality for an assigned product area by defining risk-based test plans, improving Playwright automation, executing UI/API/integration/database testing, diagnosing failures, driving root-cause analysis, mentoring junior QA, and partnering with Product and Engineering to ensure release readiness.

Senior SRE responsible for designing and operating reliable, observable, and secure AWS-hosted multi-tenant SaaS platforms. Build monitoring/alerting, SLO-driven operations, automation via Terraform and CI/CD, operate containerized/serverless workloads, lead incident response and game days, embed security and compliance, integrate AI safely into engineering workflows, and mentor junior SREs.

Own end-to-end quality for assigned product areas by defining risk-based test plans, designing and maintaining Playwright automation, executing manual and API/database testing, diagnosing complex failures, performing root-cause analysis, improving regression effectiveness, mentoring junior QA engineers, and partnering with Product and Engineering to deliver release-readiness recommendations.

Own end-to-end quality for an assigned product area: define risk-based test plans, build and maintain Playwright automation, execute functional/API/integration/database/end-to-end testing, diagnose failures, perform root-cause analysis, track quality metrics, recommend release readiness, and mentor junior QA engineers while improving team automation practices.

Provide end-to-end technical support for Label Traxx, Batched, and Siteline, troubleshooting application, database, reporting, integrations, and Windows server issues; execute queries, analyze data and logs, support implementations/upgrades, create KB/SOPs, and collaborate with Product, Dev, and Customer Success teams.

Provide end-to-end support for the EnCore ERP platform focused on plant-floor workflows, production scheduling, inventory, and order-to-cash. Troubleshoot application, database, and system issues using SQL, logs, and diagnostics; own cases, create KB content, coordinate cross-team escalations, and assist with testing, upgrades, and off-hours incident support for customers in North America and Europe.

QA Engineer II owns quality for assigned user stories and small features, designing and executing manual and automated tests (Playwright/JS/TS). Responsibilities include UI/API/database/end-to-end testing, maintaining regression suites, integrating tests into CI/CD, defect triage, using AI-assisted testing tools responsibly, and mentoring junior QA engineers while participating in Agile ceremonies.

Own non-functional quality across the SDLC: design and run load, stress, endurance, spike, and scalability tests; analyze performance metrics and root causes across UI, APIs, database, and infrastructure; build reusable frameworks, integrate tests into CI/CD, define SLAs and quality gates; collaborate with Dev, DevOps, and Architecture to optimize performance and mentor teams.

Execute manual and basic automated tests, document and report defects, perform API and database validation, develop Playwright tests with JavaScript/TypeScript guidance, participate in Agile ceremonies, and use AI-assisted testing tools while validating outputs and following quality and security standards.

Lead QA Engineer defines quality strategy, establishes testing standards across manual, automation (Playwright), API, performance and CI/CD quality gates, and leads release governance. Responsibilities include architecture and design reviews, performance testing guidance, root-cause analysis, mentoring QA engineers, and implementing AI-assisted testing practices to ensure release readiness and cross-team quality outcomes.

Contribute to modernizing the EnCore ERP platform by developing modules with WiseJ, C#, ASP.NET and ADO.NET; design REST APIs; optimize SQL and stored procedures; apply design patterns; implement logging/monitoring; collaborate with US and local Product/QA/DevOps/UX teams; and participate in agile ceremonies.

Lead and support customer implementations of Amtech ERP solutions: gather requirements, configure software, create documentation, test, train users, troubleshoot go-lives, and drive adoption while collaborating with customers and internal teams. Travel up to 50% to support onsite implementations and training.

Lead implementation and deployment of Amtech ERP solutions (cloud or on-prem), manage data migration and EDI integrations, provide technical training and go-live support, troubleshoot complex issues, mentor junior consultants, and contribute to sales and process-improvement initiatives while maintaining high billable utilization.

Manage a high-volume tech-touch customer portfolio driving scalable adoption through automated lifecycle journeys, telemetry-driven health scoring, and segmented digital engagement. Build enablement assets, run automated renewal workflows, monitor support trends to prevent escalations, and optimize CRM/CS platform hygiene and playbook automation to improve adoption, retention, and operational efficiency.