Jobs at Amtech Software

Design and operate scalable AWS infrastructure for multi-account and multi-tenant environments. Build reusable Terraform modules, golden-path infrastructure patterns, CI/CD pipelines, observability, security controls, and cost-optimization processes. Manage containerized and serverless workloads, incident response, compliance automation, and production reliability. Mentor platform engineers, establish AI-assisted infrastructure governance, and collaborate with global architecture and product teams.

Lead technical improvements across a large enterprise software portal, owning major features, architecture, database governance, testing standards, modernization, and production incident response. Mentor developers, conduct critical code reviews, establish engineering practices, and collaborate with product, QA, customer success, and leadership. The role requires expertise across PHP, React, AWS, C#, SQL Server, distributed systems, legacy modernization, and AI-assisted development workflows.

Leads architecture, delivery, modernization, database governance, testing, code quality, and incident response across complex enterprise software systems. Mentors developers, establishes engineering standards, guides incremental modernization, and manages production risks involving financial, inventory, and shipping data. Requires strong PHP, React, AWS, C#, SQL Server, distributed systems, testing, and technical leadership expertise.

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Owns the delivery of professional services engagements from sales handoff through execution. Responsibilities include reviewing statements of work, scoping and pricing services, estimating effort, coordinating resources, managing service requests, gathering customer requirements, improving delivery processes and tools, maintaining AI workflows, and collaborating across Sales, Product, Development, and Services. The role also provides people leadership, customer engagement, negotiation, and operational oversight.

Own customer-facing documentation for ERP and MES products, including user guides, release notes, in-application help, and configuration materials. Establish documentation standards, information architecture, templates, and publishing workflows. Collaborate with Product, Engineering, QA, Implementation, and Support to explain complex manufacturing workflows clearly. Audit content, measure effectiveness, support releases, and document AI-enabled features. The role requires strong technical writing, enterprise software experience, and familiarity with documentation platforms.

Own end-to-end development of modules across Amtech’s AWS-hosted .NET/C# Cloud API and legacy 4D ERP platform. Design RESTful APIs, integrate AWS services, resolve complex business-logic issues, improve testing and reliability, maintain data integrity, participate in Agile ceremonies and code reviews, and mentor junior engineers. The role requires independent technical judgment across modern and legacy enterprise systems, with opportunities to use AI-assisted development tools.

Owns the backlog and product execution for automated scheduling applications across ERP platforms. Translates roadmap initiatives into epics, user stories, and acceptance criteria; prioritizes features and defects; coordinates Agile planning and delivery across product, engineering, UX, QA, and architecture teams. Engages manufacturing customers to understand workflows and scheduling needs, validates releases, supports documentation and training, and ensures delivered capabilities provide measurable operational value.

Build and scale Amtech’s reusable, MCP-native agentic AI platform. Develop LLM orchestration, RAG pipelines, model integrations, governed data access, audit controls, and production AWS deployments. Extend agent capabilities across manufacturing and business workflows, establish evaluations and observability, control inference costs, and partner with product engineers, data scientists, and MLOps teams. Set technical direction, review engineering work, and help standardize agent development across product lines.

Serve as the technical authority for the Label Traxx ERP platform and integrations. Own AWS architecture, PostgreSQL data design, React frontend direction, enterprise API modernization, and migration from legacy 4D systems to cloud-native services. Establish secure engineering, CI/CD, scalability, observability, and AI-assisted development standards. Resolve complex production issues, guide architecture decisions, evaluate infrastructure investments, communicate with executives, and mentor senior engineers across multiple teams.

Own the architecture, scalability, governance, and technical direction of Amtech’s cloud data platform, including warehouses, tenant data stores, feature stores, and event pipelines. Lead multi-tenant data architecture, hybrid AI data routing, data security, observability, and reliability standards. Build data foundations for analytics, machine learning, and AI agents, including vector databases and RAG pipelines. Provide technical leadership through design reviews, mentoring, roadmap planning, and cross-functional architecture collaboration.

Provide end-to-end support for the EnCore ERP platform focused on plant-floor workflows, production scheduling, inventory, and order-to-cash. Troubleshoot application, database, and system issues using SQL, logs, and diagnostics; own cases, create KB content, coordinate cross-team escalations, and assist with testing, upgrades, and off-hours incident support for customers in North America and Europe.

Provides end-to-end technical application support for Label Traxx, Batched, and Siteline platforms. Troubleshoots application, database, reporting, integration, Windows server, workflow, and infrastructure issues; investigates logs and queries; supports scheduling, implementations, upgrades, and customer integrations. Creates documentation, escalates defects, validates releases, and partners with product, development, infrastructure, professional services, and customer success teams. Print industry experience is mandatory, with occasional off-hours support for critical incidents and upgrades.

Work on a large enterprise codebase supporting corrugated manufacturing operations. Develop and maintain Java 17/Java EE applications, deploy on TomEE/OpenEJB, design and optimize SQL Server schemas and queries, build/consume REST APIs, and use Windows/Eclipse, PowerShell, and Git for development, build, and deployment tasks.

Senior individual contributor SRE responsible for reliability, observability, automation, and incident command across multi-account AWS SaaS. Design Terraform modules, CI/CD pipelines, autoscaling/self-healing, OpenTelemetry-based monitoring, and security controls; mentor engineers and integrate validated AI tooling.