Teams at Amplitude

Serve as a technical, customer-facing architect to audit and remediate Amplitude implementations, map data flows (CDPs, warehouses), run investigations into discrepancies, produce remediation playbooks, and collaborate with product and engineering to improve data governance and analytics outcomes for enterprise customers.

As a Technical Support Engineer, you will troubleshoot customer issues, support ticket resolutions, and improve customer experiences with Amplitude products.

As a Technical Support Engineer, you'll provide enterprise-level support, troubleshooting customer issues, and improving support processes while ensuring customer satisfaction with Amplitude's platform.