Jobs at Ampersand

Lead and grow a high-performing engineering team at an AI infrastructure startup. Manage hiring, onboarding, and career development; spend ~20% time on IC work; drive cross-team technical execution, documentation, QA automation, and distributed contributor collaboration. Own security and compliance programs (SOC 2, ISO 27001, HIPAA, GDPR) alongside operations.

Founding Product Engineer owning full-stack feature development (primarily backend in Golang, frontend in React), API design, and scale/reliability work. Engage directly with customers, shape developer-facing workflows, and build observability, tooling, and AI agent infrastructure. Write design docs, implement features end-to-end, and iterate based on customer feedback.

Own the product for Ampersand connectors: gather customer requirements, prioritize roadmap, unblock engineers, manage support escalations, dive into API docs/code for technical tradeoffs, build API partnerships, and improve connector quality and internal automation.

Own and design the dashboard and embeddable React UI library, prototype UI ideas, engage customers for feedback, implement full-stack features (frontend-first with backend support), and optimize frontend performance for a data-intensive developer-facing integration platform.

Work directly with strategic customers to lead end-to-end technical integrations, write production code in customer codebases, advise on scalable integration approaches, surface product gaps to engineering, and turn field learnings into reusable docs, examples, and product improvements.

Lead Ampersand's developer community presence by owning developer documentation, producing technical content and deep-dive posts, speaking at conferences, hosting meetups, and improving onboarding and API integration experience through hands-on advocacy and feedback to the product team.

Build top-of-funnel pipeline through outbound prospecting, account research, and multi-channel outreach. Qualify inbound leads, secure meetings with technical stakeholders, partner with AEs, and refine outbound playbooks using data and experimentation.

Lead full-cycle B2B SaaS sales to enterprise and growth customers. Build scalable sales processes, engage technical buyers on integrations and architecture, navigate complex procurement, partner with founders on account strategy, and inform product direction.

Partner with Account Executives to perform technical discovery, design tailored solutions, lead demos and POCs, guide technical evaluations, and translate customer feedback to product and engineering while building reusable enablement materials.

Lead product marketing, content, and go-to-market for a developer-focused infrastructure startup. Build positioning, messaging, technical content, demand-generation programs, website, sales enablement, and thought leadership while partnering closely with the CEO to establish brand and pipeline.

Serve as technical lead for customer relationships: onboard engineering teams, provide front-line technical support, troubleshoot integrations, escalate and own issue resolution, surface product feedback, build tooling/automation, and partner closely with customers and product/engineering teams to drive outcomes.