Jobs at AMP (amp.com.au)

Provides second-line oversight of AMP’s transaction monitoring framework. Responsibilities include maintaining transaction monitoring risk assessments, reviewing financial crime typologies, designing and optimising detection scenarios, assessing thresholds and performance, identifying coverage gaps, supporting governance reporting, and translating regulatory changes into practical control improvements across AML/CTF, fraud, scams, and broader financial crime risks.

Manage and investigate internal dispute resolution complaints within regulatory timelines. Respond to customers, coordinate with internal teams, maintain accurate case records, and ensure compliance with service standards. Analyze complaint root causes, recommend process and product improvements, provide feedback and training, report outcomes, and support quality assurance and case management improvements.

Leads the performance, stability, service management, vendor relationships, and evolution of AMP’s Contact Centre technology platforms. Translates customer and business needs into technology outcomes, manages incidents, problems and changes, partners with engineering and delivery teams, and shapes the technology roadmap. The role also supports modernization through automation and AI-enabled capabilities such as agent assist and transcription.

Supports portfolio operations and investment compliance through trade processing, reconciliations, investment restriction monitoring, regulatory reporting, and exception investigation. The role partners with portfolio managers, dealers, custodians, and service providers to resolve operational issues, maintain controls, implement compliance rules, and improve investment governance and process efficiency.

Leads Angular and mobile application engineering across architecture, solution design, development, code quality, CI/CD, testing, deployment, security, accessibility, performance, and reliability. Provides hands-on technical leadership, mentors internal and partner engineers, guides cross-functional delivery, manages technical risks and trade-offs, and explores AI-assisted engineering and automation to improve productivity and software quality.

Manage financial planning and commercial governance for AMP’s transformation portfolio. Responsibilities include partnering with project teams on budgets, forecasts, actuals, and spend analysis; identifying risks and opportunities; providing financial insights; improving finance processes; and contributing to Agile and PMO reporting. The role supports business cases, funding models, portfolio prioritization, and strategic investment decisions while helping strengthen project finance capabilities.

Manages asset and liability management activities within Group Treasury, including capital and liquidity forecasting, balance sheet analysis, financial modeling, Funds Transfer Pricing, regulatory requirements, and Treasury reporting. Partners with Finance, Risk, Banking, and product teams to assess funding impacts, support strategic decisions, and improve forecasting tools and governance.

Translate business needs into technology outcomes across customer platforms, including Salesforce, contact centre, automation, and servicing solutions. Lead discovery workshops, process mapping, requirements documentation, user stories, acceptance criteria, solution design support, testing, Agile delivery, release readiness, and continuous improvement. Partner with product owners, delivery managers, technology teams, and business stakeholders to deliver measurable customer and business improvements.

Provides second-line oversight of financial crime risk through analytics, intelligence, detection optimisation, and regulatory reporting. The role reviews transaction monitoring and screening effectiveness, assesses data quality and lineage, develops risk insights, supports AML/CTF and fraud governance, and advises senior stakeholders. It requires strong SQL or Python capability, financial crime analytics experience, and the ability to translate complex data into actionable risk and control recommendations.

As a Senior Digital Engineer, you'll build AMP's next-gen digital platform with focus on APIs and cloud-native applications while enhancing engineering practices and collaboration in a fast-paced environment.

Senior subject-matter expert responsible for tax operations across investment and superannuation products. Lead tax reporting, corporate action tax treatment, platform testing and implementation, partner with custodians and stakeholders, maintain controls and governance, and ensure regulatory compliance and accurate investor tax outcomes.

As a Senior Systems Analyst, you will ensure the stability of AMP's finance platforms, support critical accounting processes, drive improvements, and strengthen control frameworks within the finance systems.

Lead risk, compliance and control activities for the Platforms business, ensuring material risks are managed within appetite. Provide oversight, reporting and insight to executives and the Board, perform risk and compliance assessments, manage incidents and regulatory notifications, maintain compliance plans (including superannuation and managed investments), and enable business change through control reviews, training and stakeholder engagement.

Lead and support AMP's Group Strategy by advising the CEO and ExCo, developing strategy and annual planning, running strategic projects, preparing Executive/Board papers, building financial models and business cases, evaluating M&A, partnerships and investments, and bringing external market and competitor insights to inform commercial decision-making.

Lead AMP's enterprise AI risk program: shape governance, inventory, observability, assurance and reporting; embed AI risk controls across business, technology, data, security and risk; influence senior stakeholders and committees; uplift frameworks, policies and controls to meet regulatory obligations while enabling responsible innovation.

As a Senior AI Engineer, you will develop and implement AI capabilities to enhance business processes and customer experiences, collaborating with teams to deliver scalable solutions.