Jobs at The American Speech-Language-Hearing Association (ASHA)

Manages ASHA’s political action committee, including fundraising, disbursements, financial reporting, compliance, and lobbying disclosures. Evaluates political candidates, organizes political events, develops advocacy and lobbying strategies, collaborates on communications and grassroots materials, produces political newsletters, and supports federal policy priorities. The role also builds relationships with lawmakers and stakeholders and serves as an ex-officio member of the ASHA-PAC Board.

Leads financial reporting, accounting compliance, audit support, grants management, fixed asset and lease accounting, internal controls, and regulatory reporting for ASHA and affiliated entities. Provides technical guidance on U.S. GAAP, nonprofit accounting standards, accounting systems, process improvements, and emerging regulations. Oversees grant compliance and Federal Election Commission reporting while supporting accurate, timely financial information and sound organizational stewardship.

Provides multichannel customer service for ASHA members and constituents by answering inquiries, updating accounts, processing payments and orders, troubleshooting online access, promoting products and services, and resolving issues. The role also supports outbound campaigns, internal referrals, reception services, and occasional convention attendance while maintaining accurate knowledge of organizational policies and offerings.

Leads ASHA’s enterprise-wide marketing and sales strategy to maximize non-dues revenue from products, programs, and services. Oversees the Marketing and Sales Cluster, budgets, sales objectives, staff development, brand strategy, market research, partnerships, sponsorships, and integrated communications. The role collaborates across organizational units, guides marketing and sales programs, identifies growth opportunities, and ensures cohesive execution across a matrixed environment.

Supports continuing education provider approval and reapproval processes, including application processing, provider communications, compliance documentation, record retention, digital product maintenance, appeals, and advertisement review. Maintains accurate provider data and document systems, provides guidance to applicants and existing providers, handles confidential information, and contributes to workflow improvement projects while applying organizational policies and CE standards.

Supports employees with wellbeing, healthcare and benefits navigation, leave and disability processes, workplace accommodations, and related resources. Develops and evaluates wellbeing programs, facilitates employee engagement initiatives, protects sensitive information, and provides compassionate guidance on complex HR matters. Independently manages routine and moderately complex cases while escalating issues requiring additional expertise or organizational decisions.

Translates business needs into functional requirements, analyzes processes, evaluates technology solutions, manages improvement backlogs, coordinates cross-functional dependencies, and documents testing scenarios. Supports third-party implementations, work management software administration, integrations, SOP development, and portfolio visibility while ensuring solutions are secure, reliable, scalable, and aligned with organizational goals.

Administers hybrid on-premises and cloud infrastructure, including servers, identity and access management, endpoints, backup and recovery, communications, and endpoint security. Provides advanced technical support, enforces data protection and compliance policies, evaluates automation and AI tools, and executes technology improvement projects. Independently prioritizes work, assesses technical risks, and recommends secure, reliable infrastructure solutions.

Provide administrative and technical support for the ASHA Ethics Office and Board of Ethics, managing complaint data, NetForum database, meeting logistics and minutes, legal document management, presentations, nomination materials, and special projects while liaising with business analysts and senior leadership.

Lead digital product vision and roadmap for mobile, collaboration, enterprise search, and community platforms. Manage and mentor UX and product teams, coordinate with IS and vendors, drive product enhancements, manage SOWs, and use user and market research to continuously improve member-facing digital experiences.