Jobs at Also

Owns global sourcing strategy and supplier management for electronics and semiconductor components used in electric vehicles. Responsibilities include maintaining the approved vendor list, negotiating long-term agreements, managing BOM and supply-chain risks, developing should-cost models, tracking market and capacity trends, establishing supplier performance metrics, and partnering with engineering, manufacturing, and NPI from concept through mass production.

Owns the Commercial organization’s program-management rhythm across US and EU teams. Coordinates OKRs, cross-functional workstreams, leadership forums, partner commitments, and regional alignment across Marketing, Sales, Retail, Analytics, Logistics, and Customer Success. Supports finance planning, digital systems, supply chain and S&OP coordination, and product launch roadmaps. Builds reporting, documentation, dashboards, and processes that improve visibility, accountability, and execution across a growing commercial organization.

Manage and optimize a multinational Shopify Plus webshop across product content, localization, pricing, campaigns, navigation, search, and merchandising. Launch products, maintain metafields and tags, improve SEO and conversion, analyze customer behavior, and coordinate site updates with marketing, creative, merchandising, software, and engineering teams. Vet and QA third-party Shopify integrations and new site features while driving traffic growth and a seamless online customer experience.

Design and scale secure cloud backend infrastructure for connected electric vehicles, including APIs, databases, event-driven services, IoT telemetry, authentication, integrations, observability, and deployment workflows. Ensure high availability, geographic redundancy, production readiness, and platform security. Mentor engineers, support hiring, partner with external agencies, and influence architectural decisions and engineering culture.

Provides customer support across phone, email, live chat, and social media; guides pre-sale customers, processes orders and payments, manages tracking, returns, refunds, warranties, and complaints. Troubleshoots technical or mechanical product issues, educates customers, coordinates with internal teams, documents interactions, follows up proactively, and creates support documentation to improve customer experience and processes.

Build ALSO’s operating systems for vehicle production and delivery, integrating manufacturing, supply chain, quality, inventory, transportation, warehouse, and finance data. Develop planning, visibility, supplier, traceability, and fulfillment systems; rapidly prototype and automate processes using coding agents. Define data models and decision logic, validate outputs with tests and evaluations, simplify workflows, and embed with process owners so they can maintain and improve the systems.

Own the roadmap and product definition for customer-facing digital experiences across vehicle interfaces, mobile (iOS/Android), and web. Translate customer needs into user stories, requirements, and success metrics; align stakeholders; validate with customer research and analytics; and prioritize features to deliver a unified connected ecosystem.

Lead multi-disciplinary hardware projects in electric mobility, managing the development of low voltage electronic modules from start to finish.

Lead the development of a cutting-edge navigation experience, integrating with mapping APIs, designing low-latency APIs, and collaborating across teams.

Define reliability targets and metrics across EV systems; design and run accelerated and environmental reliability tests; analyze results and field data; lead FMEAs; advise on failure modes, risk mitigation, and design verification across PCBA, batteries, drive units, and chassis.

Own global sourcing strategy and supplier relationships for semiconductor and electronic components across vehicle programs from concept through mass production. Responsibilities include semiconductor roadmapping, approved vendor list management, contract negotiation, BOM risk mitigation, should-cost modeling, value engineering, supply-chain resilience planning, market analysis, and supplier performance reviews. The role partners closely with engineering, manufacturing, and NPI teams and requires approximately 25% domestic and international travel.

Lead Taiwan import/export operations, manage freight forwarders and carriers across ocean/air/parcel, coordinate with customs brokers and 3PLs, ensure customs compliance (HTS/CCC), support battery/hazmat shipment rules, track shipments in ERP/TMS, improve SOPs, and support global logistics projects and vendor management.

Lead frontend development for the Shopify storefront and design system. Build and extend component libraries and theme architecture, enable self-serve merchandising, partner with design and backend teams, optimize performance and accessibility, and deliver seasonal campaigns and commerce features across product lines.

Lead integration of vehicle components, oversee firmware and software integration, manage testing processes, and support cross-functional engineering efforts.

Define and execute vehicle durability and environmental test programs; plan and run fleet validation and KPI measurement; configure instrumentation and data collection; perform vehicle-level software, performance and stability testing; support defect triage, integration, and homologation activities.

Lead architecture and implementation of secure, scalable cloud backend systems for connected EVs and IoT. Improve core cloud infrastructure, APIs, event-driven systems, integrations, security, and high-availability deployments. Ensure production readiness, observability, and mentoring of engineers while driving technical decisions and best practices.

Research, write, and publish technical documentation for ALSO's e-bike hardware and software. Produce owner's guides, service manuals, and accessory guides; develop structured, translatable content; collaborate with engineering, support, testing, marketing, and illustrators; participate in teardowns, builds, and validation testing; manage revisions, translations, and multiple output formats; and improve documentation processes and usability.

Lead and grow a drivetrain test engineering team to define and execute validation strategies from concept to production. Own DVP&R, test specifications, lab infrastructure, EOL test profiles, and cross-functional validation. Develop test methodologies and automation, review results, drive root-cause investigations, and implement corrective actions to meet performance, durability, NVH, efficiency, safety, and reliability targets.

Lead end-to-end firmware and embedded software programs for hardware products, coordinating product, hardware, and software teams. Plan requirements, identify and mitigate risks, manage schedules, releases and integrations with backend systems, communicate status to stakeholders, and implement process improvements to meet roadmap goals.

The Sr. Staff Systems Engineer will lead requirements development for electric mobility vehicles, ensuring system-level alignment with various engineering teams and stakeholders, while managing traceability and system architecture.