Jobs at Alpas

Design, build, and operate production AI agents for automated supplier analysis. Develop NLP and RAG pipelines, integrate agent systems with Python and GCP backend services, and own MLOps including CI/CD, monitoring, evaluation, cost control, and inference efficiency. Establish quality benchmarks, maintain engineering standards, and share knowledge across the team. The role requires hands-on production experience with LLM or agentic systems and strong software engineering practices.

Manage a portfolio of mid-market B2B SaaS customers to drive adoption, retention, and expansion. Build stakeholder relationships, run onboarding programs, create Success Plans with measurable KPIs, use product/usage data to identify churn and upsell opportunities, monitor customer health, convey feedback to Product, and improve account management playbooks.