Jobs at Alpaca

Manage B2B customer relationships from onboarding through renewal, ensuring adoption, satisfaction, retention and growth. Serve as primary contact, run QBRs, forecast expansion, manage escalations, advocate partner needs internally, and influence product and operations to achieve customer outcomes.

Lead and own brokerage product strategy and execution for Saudi and GCC markets. Define CMA-compliant features, write product requirements, engage regulators and clients, improve settlement/custody workflows, and collaborate cross-functionally to scale Alpaca's brokerage infrastructure regionally.

Manage B2B/enterprise customer relationships from onboarding through renewal, drive adoption of Alpaca features, forecast growth, mitigate risks, deliver QBRs, represent partners internally, and collaborate cross-functionally to ensure customer satisfaction, retention, and expansion.

Manage end-to-end custody operations for Saudi-market assets, ensuring safekeeping, T+2 settlement, reconciliations, corporate actions, regulatory compliance with CMA, and team leadership while collaborating with Edaa, Tadawul, custodians, engineering, and product to automate workflows and reduce risk.

As a Senior Software Engineer, you will architect and build scalable systems for global tax compliance, ensuring accuracy and auditability. Responsibilities include developing microservices in Golang, managing data pipelines, and leading cross-functional collaboration.

Design, implement, and maintain scalable, high-availability backend brokerage systems for Japan. Build gRPC/REST microservices, integrate with Japan market infrastructure and vendors, ensure regulatory compliance, participate in on-call rotations, troubleshoot incidents, and collaborate across global teams while mentoring and driving regional engineering efforts.

As a Staff Software Engineer, you will lead technical direction in architecting foundational software systems for Alpaca's Middle East operations, ensuring reliability, scalability, and compliance. You'll drive complex software initiatives, maintain high quality standards, and coordinate infrastructure strategies while mentoring engineers and influencing organizational practices.

As an Operations Reliability Engineer, design and implement automations to eliminate manual tasks in brokerage operations, focusing on efficiency and reliability while collaborating with cross-functional teams.

Manage core crypto products, conduct market analysis, liaise with partners, and oversee compliance for regulated crypto infrastructure. Enhance developer experience and operational efficiency.

Serve as the technical product expert supporting enterprise sales: present demos, translate requirements into solutions, own technical engagements (discovery, RFPs, validation), create sales collateral, advise on regional regulatory/compliance specifics, collaborate with Sales and Product, and travel as needed to close and onboard partners.

The Director of Compliance oversees the firm's compliance program, partnering with business units to ensure regulatory adherence and improve compliance processes. Responsibilities include drafting policies, managing regulatory filings, and supporting examinations.

Own and optimize AI-powered support tools (chatbots, agent copilots, knowledge retrieval, automation). Monitor performance, identify automation opportunities, create and test prompts/workflows, maintain training data, coordinate integrations, and produce documentation and training for support teams.

The Senior Full-Stack Engineer will design, implement, and maintain systems for Trading API customers, focusing on both frontend and backend development, while leading projects and mentoring peers.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

The role involves leading the engineering team to build and scale institutional trading capabilities across various asset classes while ensuring a robust architecture and technical standards.

The International Accounting Manager will manage global accounting operations, oversee multi-entity consolidations, ensure regulatory compliance, and enhance accounting processes within a rapidly expanding, diverse financial services context.

Operate and improve Alpaca's production infrastructure: on-call incident response, define SLIs/SLOs, enhance observability, ship infrastructure as code via GitOps, and strengthen PostgreSQL reliability (performance, migrations, HA/DR). Mentor teams on reliability and database fundamentals.

The Motion Designer will create high-quality motion graphics for web and mobile, ensuring efficiency in code-based implementation and collaboration with design and engineering teams.

As a Site Reliability Engineer at Alpaca, you will ensure system reliability and performance, troubleshoot issues, and collaborate with teams to design scalable features.

As a Senior Software Engineer, you will develop and maintain Alpaca's platform services, including event streaming infrastructure and authentication systems, while ensuring software quality and reliability.