Alliant Credit Union
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Fintech • Financial Services
Customize and configure ServiceNow applications and workflows, gather and document user and technical requirements, analyze system interactions, support Service transformation teams, maintain environments and release upgrades, troubleshoot complex issues, and train users and team members. Ensure consistency across development, test, and production environments and continuous process improvement.
Fintech • Financial Services
Coach and support Agile teams to enable high-quality delivery and continuous improvement. Remove impediments, manage cross-team dependencies, provide visibility into progress and metrics, facilitate PI/release planning and Inspect & Adapt, maintain team backlogs in Azure DevOps, optimize flow using Kanban and DevOps practices, and contribute to the Agile Center of Excellence and program-level execution.
Fintech • Financial Services
Lead product vision, strategy, and roadmap for complex, high-priority product areas. Align cross-functional teams, use data and experimentation to inform decisions, deliver product launches, represent customer needs, influence senior stakeholders, and mentor other product managers to drive measurable business impact.
