Jobs at Alignment Healthcare

Lead and execute enterprise talent acquisition strategy, manage end-to-end recruiting lifecycle, employer branding, vendor and ATS management, workforce planning, recruiting analytics, and coach leaders. Ensure timely, cost-effective hiring and a strong candidate and hiring-manager experience while scaling TA programs and integrating data/AI to improve outcomes.

The AVP, Contracting & Network Management will strategize and manage provider network contracts, enhancing healthcare delivery systems and market success while leading a team and collaborating with executives.

The Customer Experience Supervisor leads and develops a team of specialists to deliver accountable service to members, focusing on empathy, first-call resolution, and performance outcomes. Responsibilities include coaching, performance management, and operational oversight to enhance member experience in a healthcare context.

Perform remote QA audits of internal coding analysts and vendors to ensure accurate Medicare Risk Adjustment (HCC/RAF) coding and data submitted to CMS. Analyze audit results, identify training and process improvements, support data validation/reconciliation, and collaborate with Risk Adjustment management to improve coding quality and documentation.

The Customer Success Lead manages escalations, provides operational support, trains team members, and ensures member satisfaction while upholding compliance and performance standards.

The Manager of Compliance & Delegate Oversight Reporting & Analytics leads analytics and reporting efforts, ensuring compliance across health operations and delegated entities. This includes overseeing frameworks, developing insights, conducting root-cause analysis, and managing team performance.

As a Telephonic RN Case Manager, you'll provide remote case management for medically complex and chronically ill seniors, create care plans, and coordinate with healthcare providers.

Senior leader responsible for designing, maturing, and operating a data-driven, risk-based enterprise Compliance Program for Medicare Advantage and related lines. Provides strategic regulatory guidance, oversees monitoring, audits, investigations, HIPAA privacy and breach response, compliance training, policy governance, and builds a scalable compliance team and reporting dashboards to drive compliance outcomes and board-level oversight.

The Customer Experience Specialist will provide compassionate service to seniors, resolving inquiries effectively while advocating for members and ensuring clear communication and follow-up.

The Hybrid Customer Experience Lead is responsible for leading customer service operations, supporting team performance, and ensuring high quality care for members. This role includes managing inbound and outbound call experiences, addressing member grievances, and collaborating on staff training and performance standards.

Provide telephonic case management for medically complex seniors: perform comprehensive assessments, develop care plans, coordinate with providers, educate members/caregivers, monitor progress, and resolve service or access issues.

The Customer Experience Specialist provides compassionate, seamless service primarily to seniors, resolving inquiries and enhancing member satisfaction through effective communication and empathy.

Lead development and execution of investor relations strategy and messaging, manage institutional investor and sell-side analyst relationships, oversee SEC disclosure compliance, produce investor-grade financial models and ownership analysis, monitor market and competitor intelligence, and partner cross-functionally with Finance, Legal, and Executive Leadership to support earnings, investor events, and capital markets activity.

The Senior Software Engineer will develop enterprise-level software applications, lead technical design and implementation, ensure quality deliverables, conduct research, and collaborate across teams. They will drive improvements in system architecture and product features.

The Provider Engagement Specialist develops relationships with providers, enhances satisfaction, drives performance metrics, conducts onboarding, and supports growth through education and resources.

The VP of Internal Audit will direct the internal audit function focusing on SOX compliance, enterprise risk management, and healthcare regulatory oversight. They will lead operational audits, ensure compliance with Medicare Advantage regulations, and drive continuous improvement in internal controls while providing strategic insights to senior leadership and the Audit Committee.

The Hybrid Manager oversees pharmacy technicians, ensuring operational efficiency, supervising performance, coaching team members, and supporting workflow improvements. They ensure compliance with regulations and enhance member satisfaction through collaboration across departments.

Manage and supervise pharmacy technician leads and technicians in a hybrid call-center environment. Drive performance, coaching, evaluations, workflow improvements, and regulatory compliance. Collaborate with pharmacy leadership and cross-functional teams to support claims processing, PBM interactions, quality programs, Star performance, and member satisfaction. Support audits, campaigns, and departmental initiatives.

The Accounts Payable Specialist handles day-to-day accounts payable tasks including invoice processing, payments, reconciliations, and communication with vendors.

The Senior Workforce Management Analyst will analyze and report on contact center performance, develop dashboards, and ensure compliance with CMS and HIPAA standards, driving service excellence and operational efficiency.