Jobs at Alchemer

The Account Executive will drive revenue by prospecting new clients and managing growth with existing customers, leveraging knowledge of Alchemer's products and sales technologies.

Provide exceptional customer service by resolving technical and non-technical issues through various communication channels, while enhancing product support and learning new software.

Lead technical pre-sales activities including discovery, solution architecture, demos, PoCs, risk identification, RFP/security responses, and handoffs. Advise on integrations, APIs, data workflows, security, and analytics while mentoring junior engineers and collaborating with Product, Engineering, and Customer Success to drive enterprise wins.

Design and deliver virtual and in-person onboarding and training for Alchemer customers, manage training project plans, schedule private trainings, troubleshoot product issues, coordinate with Support and Sales/CSMs, and continuously improve training materials and methods. Up to 20% travel for on-site trainings.

Sell Alchemer’s SaaS survey and data-insights platform by prospecting, winning new logos, and growing existing accounts. Manage territory activities, hit call/meeting and revenue targets, use Salesforce/CRM for pipeline and forecasting, collaborate cross-functionally, and engage senior/C-level buyers through complex sales cycles.

Drive bookings by prospecting and winning new logos while expanding existing accounts. Engage senior buyers, manage full sales cycles, hit activity and revenue targets, use CRM and sales technologies, collaborate cross-functionally, and maintain accurate forecasting and pipeline management.

The Research Expert will manage custom research projects, providing strategic insights and overseeing survey design, testing, and data analysis while maintaining client relationships.

The Principal AI Architect will lead the technical direction of AI projects, focusing on integrating Generative and Agentic AI into products, while also performing hands-on engineering tasks, and collaborating with other teams to ensure effective integration and delivery of AI features.

The Sales Development Representative will qualify pre-sales leads, engage with prospects, collaborate with sales teams, and maintain accurate records in Salesforce.com.