Teams at Albi

Design, train, and implement domain-specific LLMs for automation in restoration companies. Collaborate with teams, coordinate AI engineering, and ensure model reliability.

Drive product adoption and activation by identifying friction, creating targeted messaging and in-product nudges, measuring impact, and iterating with Product, CS, and Growth. Build adoption plans, segment-specific product stories, feedback loops, and optimize the tech stack to turn usage into measurable retention and new-business growth.

Troubleshoot and resolve advanced production software and infrastructure incidents; coordinate with engineering and product teams on escalations; develop tools, diagnostic procedures, hotfixes, and documentation; communicate updates to customers and stakeholders; maintain knowledge-base and support workflows.