Jobs at Alberta Blue Cross

Create, edit and distribute external content across channels to support brand awareness and lead generation. Plan and execute audience-driven content strategies, manage CMS and SEO, coordinate with stakeholders and design teams, ensure brand voice and governance, and measure content performance.

Respond to telephone inquiries from pharmacies and healthcare providers about benefit eligibility, claim adjudication, plan limits and prior approvals. Verify claims using online adjudication systems, log call details, provide provider support, suggest workflow improvements, and assist with projects and analyses using Excel and Word.

Temporary 12-month Graphic Designer responsible for multi-platform brand and marketing design. Create illustrations, layouts and visual assets, translate data and messaging into clear visuals, manage multiple deadlines, ensure brand consistency, present work, and support junior designers while liaising with print suppliers and running file preflight.

Process and adjudicate manual pharmacy claims (including high-cost drugs), perform QA and adjustments, assist and educate pharmacy providers, perform system testing, research complex inquiries, track reporting, monitor productivity, and suggest workflow improvements while meeting timelines.

Mid-level system analyst responsible for gathering requirements, designing, developing and supporting Oracle-based applications (primarily PL/SQL). Duties include coding, testing, troubleshooting, documentation, on-call production support, and building data interfaces, reports, and models. Hybrid role requiring weekly travel to Edmonton or Calgary offices.

Lead strategic business development to grow Individual Products through affinity partnerships, B2B2C alliances, channel diversification, retiree conversion programs, and market intelligence. Manage pipeline, collaborate cross-functionally, and present executive-level pitches to drive revenue and expand distribution for health, dental, travel, and wellness products.

Manage financial stewardship for project portfolios including budgeting, forecasting, reporting, variance analysis, and controls. Partner with project teams and stakeholders to monitor performance, support setup/closeout, drive reporting automation, and improve governance and data integrity across capital and operating projects.

Provide administrative and operational support for Group Sales: prepare proposals, process enrolments and transactions, maintain advisor and client records, collaborate with account executives and underwriting, resolve discrepancies, and participate in process improvements to ensure accurate, timely, and high-quality advisor and client experiences.

Collect, clean, validate and extract financial and operational data; build reports, models, and analytics to support FP&A decision-making; collaborate on data pipelines, governance, automation, and system enhancements; maintain financial data models and ensure data quality.

Conduct audits and investigations of dental and health care providers and members to identify fraud or non-compliance. Develop and execute audit plans, perform claims analysis, collect field documentation, prepare working papers and reports, recommend adjustments and process improvements, and maintain relationships with providers and internal partners.

Support assigned spend categories by coordinating contract renewals, executing low-to-medium value sourcing activities, assessing vendor quotations, conducting market research, negotiating lower-risk agreements, coordinating internal reviews, monitoring procurement systems, and ensuring compliance with procurement policies while escalating material issues.

Lead and perform operational, financial, compliance and governance audits, contribute to CSAE 3416 and ICOFR programs, design and test controls, report findings, liaise with stakeholders and external auditors, and coach audit staff to improve control effectiveness and processes.