Alacrity Solutions
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The Auto Customer Service Representative acts as the liaison between clients and the auditing team, handling document retrieval, claim building, and communications. Key responsibilities include thorough documentation of auto claims, assisting auditors and the management team, and managing calls alongside data entry tasks.
The Subrogation Recovery Representative role involves investigating, negotiating, and recovering automobile, property, or workers’ compensation claims. The representative will assess legal liability and handle subrogation claims, requiring interaction with various stakeholders including clients, attorneys, and insurance adjustors.
The Regional Field Manager is responsible for overseeing the performance of contractors managing insurance claims, ensuring compliance with service agreements, and delivering exceptional customer service to clients and property owners. The role requires mediation in disputes, performance monitoring, and collaboration with other departments to meet business objectives.
As a Regional Field Manager, you will oversee contractor performance for insurance claims in a designated territory, ensuring compliance with SLAs, mediating disputes, and managing relationships with clients and contractors. The role requires active monitoring and strategy development for superior service while supporting other departments within the organization.
The Regional Field Manager oversees the performance of contractors within Alacrity's network, ensuring top-notch customer service and adherence to Service Level Agreements. They manage large claims, mediate disputes, work closely with clients to improve service strategies, and monitor contractor performance while addressing risk management issues. This role involves travel and maintaining strong regional network relationships.
The Regional Field Manager is responsible for overseeing contractor performance, ensuring customer service excellence, mediating disputes, and maintaining relationships with insurance clients. They manage a case load of high-value claims, monitor time frames, and work collaboratively with various departments to support the company's operations.
The Payroll Administrator will assist with payroll functions, ensuring timely and accurate processing according to government regulations. Responsibilities include maintaining payroll records, computing wages, handling deductions, preparing tax reports, and processing garnishments. The role requires exceptional communication skills and the ability to handle multiple tasks.