Jobs at Alaan

As Operations Manager, you will oversee customer onboarding, ensuring a smooth process and compliance with regulatory requirements, while collaborating with sales and support teams.

Manage a high-volume portfolio of post-activation accounts to drive adoption, unlock spend, and graduate customers. Design and deploy automated lifecycle programs, self-serve resources, and intervention triggers. Monitor health signals to prevent churn and prioritize hands-on engagement. Analyze usage data and provide structured product feedback to improve adoption and inform product decisions.

Manage a portfolio of mid-market accounts post-implementation to drive deep product adoption, expansion, retention, and renewals. Build trusted relationships with finance and operations, run business reviews, quantify value, cross-sell products, and identify accounts ready to graduate to Enterprise. Serve as the voice of the customer to inform product roadmap.

Own post-sale onboarding and long-term success for strategic enterprise accounts: build adoption plans, drive organization-wide usage and integrations, run governance/business review cadences, surface expansion opportunities, manage renewals, and act as customer advocate to influence product and commercial outcomes.

Design and develop backend systems using Node.js, collaborate with frontend developers, build APIs, optimize performance, and manage databases.

Design and maintain server-side logic, APIs and database architecture for a FinTech platform. Collaborate with front-end developers and manage system performance.

Manage financial reporting, compliance, auditing, and internal controls for multiple jurisdictions while providing strategic financial analysis and operational oversight.

Drive new business acquisition across UAE SMEs and mid-market firms: prospect, build pipeline, engage CFOs/finance leaders, negotiate and close deals, exceed revenue targets, and coordinate onboarding and compliance.

As a UX Research Intern, you'll handle research operations, participant recruitment, qualitative research sessions, and support synthesis of findings while learning in a fast-paced environment.

Build and maintain responsive, high-performance user interfaces using Next.js, React and Tailwind. Collaborate with designers and backend engineers to implement features, perform refactors, review code, and ensure pixel-perfect UI from Figma designs. Contribute to technical planning and keep the frontend stack up-to-date.

Build and optimize CI/CD pipelines, manage cloud infrastructure, automate deployments and monitoring, maintain containers and Linux servers, ensure security and reliability, handle incident response, backups, and scalability improvements.

The Business Operations Associate will optimize Alaan's operational model through project management, reporting framework development, and cross-team coordination to enhance business decisions and performance.

The role involves supporting customers, addressing their needs, improving product experience, and providing technical knowledge. It requires building relationships and ensuring customer satisfaction while collaborating with cross-functional teams.

The Product Designer at Alaan will own the user experience, creating intuitive UX flows, collaborating closely with teams, and shaping product design based on user feedback and data-driven decisions.

As a Customer Experience Specialist, you will connect with users, understand their needs, provide solutions, and enhance product experience through technical support and collaboration with teams.

As a Customer Experience Specialist, you will support users, understand their needs, follow up on issues, propose solutions, and improve product experiences through customer feedback and collaboration with teams.

As a Product Operations Specialist at Alaan, you will engage with customers to enhance their experience, provide technical support, and collaborate with teams to improve products.

Create visual assets for digital and print across social, events, web, performance ads, and motion graphics. Work with marketing to execute design projects, maintain brand consistency, and produce motion graphic content. This role is not UX/UI focused.

Lead and scale paid acquisition campaigns for a fintech company, focusing on optimizing budget and improving conversion rates across marketing channels.

The Account Executive will drive growth by engaging potential clients, conducting product demonstrations, and managing relationships to close sales for Alaan's expense management platform.