Teams at airSlate

Own social media and thought-leadership content execution across SaaS products for a six-month contract. Create short- and long-form content, visual assets, and SEO-aligned materials using AI tools. Distribute content across online communities, monitor performance through social analytics platforms, track key metrics, and prepare quarterly reporting presentations with insights and recommendations.

Handle complex technical support cases for enterprise and Tier 1 accounts, lead client calls, troubleshoot SignNow web platform issues, integrations, and workflows, and collaborate with Sales, Customer Success, Engineering, and Product teams on escalations. Document bugs and feature requests, manage cases within SLA requirements, and maintain clear customer communication throughout resolution.

Maintain and expand a high-scale data platform: build and run data pipelines, implement DataOps, collaborate with analytics teams, ensure data quality and security, and design enterprise data models.