Jobs at airSlate

Own social media and thought-leadership content execution across SaaS products for a six-month contract. Create short- and long-form content, visual assets, and SEO-aligned materials using AI tools. Distribute content across online communities, monitor performance through social analytics platforms, track key metrics, and prepare quarterly reporting presentations with insights and recommendations.

Handle complex technical support cases for enterprise and Tier 1 accounts, lead client calls, troubleshoot SignNow web platform issues, integrations, and workflows, and collaborate with Sales, Customer Success, Engineering, and Product teams on escalations. Document bugs and feature requests, manage cases within SLA requirements, and maintain clear customer communication throughout resolution.

Maintain and expand a high-scale data platform: build and run data pipelines, implement DataOps, collaborate with analytics teams, ensure data quality and security, and design enterprise data models.

The Senior Software Engineer will design and implement AI capabilities, architecture, and product experiences, focusing on production AI features and collaborating with cross-functional teams.

Own and optimize product-specific email campaigns and automated lifecycle workflows. Segment audiences, run A/B tests, analyze results with dashboards and SQL, and collaborate cross-functionally to improve engagement and retention. Drive improvements to the internal email system and introduce AI-powered automation and experimentation.

Own and improve core agreement execution flows for SignNow; discover user problems, simplify UX, apply AI where valuable, build compliance-guided experiences, run A/B experiments, track KPIs, and drive cross-functional delivery.

Execute link-building strategies to grow and protect backlink profile: source and evaluate donors, conduct outreach, secure placements across link types, analyze competitors, monitor placement quality and indexation, maintain reporting, and manage budget to support demand generation goals.

Provide second-line IT support across helpdesk, chat and in-person; provision and manage macOS/Windows/Ubuntu devices; run onboarding; administer Google Workspace and Okta; manage MDM and asset inventory; maintain Wroclaw office technology and support senior admins on infrastructure and automation tasks.

Manage and optimize paid acquisition across web and mobile: launch campaigns, create keywords/assets, monitor KPIs (CAC, CPA, ROAS), run tests and experiments, analyze growth opportunities, and coordinate with internal and external partners.

Qualify inbound leads quickly, prospect mid-market and enterprise accounts across priority verticals, run multi-channel outbound sequences, personalize outreach after account research, set qualified meetings for AEs, and track activity in Salesforce and Outreach while partnering with Marketing.

Lead an AI-native product end-to-end for SMB customers: discover problems, run hypothesis-driven experiments, prototype rapidly with AI tools, own funnel metrics (activation, conversion, retention, monetization), and ship fast alongside engineers.

The SMB Account Executive will drive business opportunities, prospect accounts, qualify leads, and collaborate with Sales and Marketing teams to grow the pipeline.