Jobs at airSlate

Handle complex technical support cases for enterprise and Tier 1 accounts, lead client calls, troubleshoot SignNow web platform issues, integrations, and workflows, and collaborate with Sales, Customer Success, Engineering, and Product teams on escalations. Document bugs and feature requests, manage cases within SLA requirements, and maintain clear customer communication throughout resolution.

Own the vision, strategy, roadmap, and end-to-end development of AI-native agreement experiences for SignNow. Lead customer discovery, product validation, prototyping, technical trade-off evaluation, launch, adoption, and continuous improvement. Partner with engineering, design, data, and go-to-market teams to build reliable, transparent agentic workflows, define success metrics, prioritize investments, and deliver measurable customer and business impact.

Generate sales pipeline for SignNow, pdfFiller, and airSlate by prospecting mid-market and enterprise accounts through email, phone, and social channels. Qualify inbound leads, conduct discovery calls, book sales-accepted meetings, and maintain accurate Salesforce and Outreach records. Partner with Account Executives and Marketing, provide lead and campaign feedback, and support outbound sales across regulated industries.

Qualify inbound and outbound leads, build prospect lists, conduct high-volume phone and LinkedIn outreach, and book qualified meetings with prospective partners. Coordinate meetings with Partner Account Managers and explain the value of SignNow, its API, and integrations. The role requires proven cold-calling results, fluent English, and at least one year of BDR, SDR, or similar outbound sales experience, with opportunities to advance into sales management or account executive roles.

Create and manage multi-channel B2B SaaS content across the funnel, including website, blog, email, social, and sales collateral. Own content from briefing through publishing, optimization, and performance review. Partner with Product Marketing, Design, Sales, and Customer Success on launches, go-to-market campaigns, and enablement. Use SEO, analytics, CMS tools, and AI writing platforms to improve content quality, engagement, conversions, and search visibility.

Own the global marketing organization across four business units and sales. Lead digital performance marketing, multichannel campaigns, B2B demand generation, content strategy, martech development, marketing analytics, and GTM positioning. Optimize a $50M+ budget for CAC/LTV, build lead generation and routing capabilities, expand marketing channels, and partner with sales, engineering, data teams, and business-unit leaders. The role requires a hands-on SaaS marketing executive experienced in self-serve and sales-assisted growth.

Own product positioning, messaging, value propositions, and go-to-market strategy for SaaS products and AI-powered capabilities. Lead launches, customer and competitive research, segmentation, lifecycle growth initiatives, sales enablement, and market opportunity evaluation. Partner cross-functionally with Product, Sales, Growth, and Marketing teams to improve acquisition, activation, adoption, retention, and expansion.

Own the lifecycle marketing roadmap and execute campaigns across onboarding, activation, conversion, retention, expansion, and win-back. Segment customers, personalize cross-channel messaging, analyze performance, and optimize campaigns to improve activation, revenue, retention, and lifetime value. Partner with product, growth, data, support, and customer success teams while using AI for segmentation, personalization, copy development, and journey mapping.

Build and lead airSlate’s B2B demand-generation function across SignNow and AltaFlow. Develop ABM, lead-generation, nurture, attribution, scoring, routing, and pipeline programs for SMB, mid-market, and enterprise buyers. Partner with Sales, RevOps, product marketing, campaign strategy, data, and technology leaders to establish targets, optimize funnel conversion, select the technology stack, and recruit and scale the team.

Build and deliver full-stack product features using AI coding agents, owning requirements, architecture, implementation, testing, deployment, monitoring, and incident response. Review agent-generated code and documentation, improve team prompts and guardrails, maintain production reliability, and contribute to a strong engineering culture. The role requires commercial experience with PHP, Node.js, or Golang; JavaScript, TypeScript, React, SQL, Docker, cloud technologies, AWS, CI/CD, testing, and technical documentation.

Own the email channel’s revenue contribution, lifecycle and retention strategy, attribution, segmentation, dashboards, deliverability, and automated journeys across multiple SaaS products. Lead churn-prevention and win-back programs, collaborate with Product and Data teams, use behavioral and predictive data for personalization, and manage three email marketing specialists.

Own a self-serve SaaS product track from strategy and discovery through roadmap, delivery, experimentation, and outcomes. Conduct customer and data-led discovery, prioritize investments, define KPIs, run A/B tests, and partner with design and engineering to ship incremental improvements. Collaborate across marketing, support, data, and adjacent products. The role requires product-led growth experience, strong analytical and experimentation skills, and experience delivering AI features into real user workflows.

Manage and optimize paid acquisition across web and mobile: launch campaigns, create keywords/assets, monitor KPIs (CAC, CPA, ROAS), run tests and experiments, analyze growth opportunities, and coordinate with internal and external partners.